Report updated Apr 16, 2026
Ticketmaster－Buy, Sell Tickets
For live entertainment fans, sports enthusiasts, and concert-goers who prioritize secure, official access to high-demand events.
Ticketmaster－Buy, Sell Tickets is a struggling entertainment app that is completely free. With a 4.7/5 rating from 4.2M reviews, it struggles with user retention. Users particularly appreciate digital ticket convenience, though excessive fees remains a common concern.
What is Ticketmaster－Buy, Sell Tickets?
Current Momentum
v273.1 · 1d ago
MaintenanceTicketmaster is currently in maintenance mode, focusing exclusively on performance improvements and bug fixes.
Active Nemesis
SeatGeek - Buy Event Tickets
By SeatGeek
Other Rivals
7-Day Rank Pulse 🇺🇸
EntertainmentRating Pulse 🇺🇸
Recent User Mood
What makes this app unique?
What Does It Look Like?
What Are The Key Features?
Visualizes seat views in 3D to allow users to preview their perspective before purchasing.
A secure resale platform for fans to buy and sell tickets, backed by a 100% guarantee.
Digital tickets stored in the app or Apple Wallet for seamless venue access.
How much does it cost?
- Free app download
- Variable ticket pricing and service fees
Revenue is generated through transaction fees and resale commissions. The lack of a loyalty program is a notable gap compared to competitors like Vivid Seats.
Who Built It?
Ticketmaster
Providing official ticketing access for major live events and sports leagues. Enabling secure entry and real-time performance tracking for fans and organizers.
Portfolio
3
Apps
What other apps does Ticketmaster make?
Explore the full Ticketmaster report
Portfolio breakdown, audience, momentum, and every app published by Ticketmaster.
What do users think recently?
High confidence · Latest 100 of 4.2M total reviews analyzed
How did the latest release land?
What is the recent mood?
Recent user voice shows a upset sentiment. Users appreciate digital ticket convenience, but report excessive fees and authentication failures.
What Users Love
What Frustrates Users
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for Ticketmaster－Buy, Sell Tickets?
How's The Entertainment Market?
How does it evolve in the Entertainment market?
Ticketmaster－Buy, Sell Tickets is climbing the charts.
Rank progression
40 active rankings tracked — 30-day window
The rivals identified
The outtake for Ticketmaster－Buy, Sell Tickets
Strengths to defend, gaps to attack
Core Strengths
- Official Ticketing Partner status for NFL, NBA, NHL
- Interactive 3-D Venue Maps
- Massive user base and brand recognition
Critical Frictions
- Severe Android technical instability (2.3 rating)
- High friction in web-to-app handoff
- Persistent login and authentication bugs
Growth Levers
- Implementation of a loyalty/rewards program
- Upfront pricing transparency to reduce checkout friction
- Improved Android UX to match iOS performance
Market Threats
- DICE's device-locked anti-scalper technology
- MegaSeats' 'No Fee' transparent pricing model
- SeatGeek's 'Deal Score' value-ranking algorithm
What are the next best moves?
Prioritize Android Auth Stability
The 2.3 Android rating and high-frequency 'Authentication Failures' complaints indicate a critical failure at the point of entry.
Test Upfront Pricing UI
Directly addresses the #1 complaint theme (Excessive Fees) and counters the 'No Fee' positioning of MegaSeats.
Develop a Loyalty Rewards Tier
Vivid Seats uses a 'Buy 10, Get 1' model to drive retention; Ticketmaster currently lacks a recurring incentive for power users.
Feature Gaps vs Competitors
- Loyalty Rewards Program (available in Vivid Seats)
- Value-based Deal Scoring (available in SeatGeek)
- Upfront 'No Fee' pricing (available in MegaSeats)
- Device-locked anti-scalper QR codes (available in DICE)
Key Takeaways
If I were the PM, I would halt new feature development to fix the Android authentication and ticket-viewing flow, which is currently a catastrophic failure point. While the 'Official Partner' status provides a defensive moat, the terrible sentiment regarding fees and technical reliability makes the app vulnerable to disruptive challengers like DICE and MegaSeats.
Where Is It Heading?
Stable
Upset user base regarding fees and auth bugs — indicates high churn risk if alternatives gain primary inventory.
Recent updates focused on 'performance improvements' — suggests maintenance mode rather than innovation.
Maintains #5 Category ranking — indicates strong market dominance despite poor sentiment.