High confidence · Latest 100 of 171 total reviews analyzed · Based on 171 reviews. Signal may be noisy.

Mixed

Recent user voice shows a mixed sentiment. Users appreciate direct ordering and loyalty integration provide a cost-effective alternative to third-party delivery platforms, but report persistent login and account access failures prevent users from placing orders or viewing history.

Rating: 4.8

Reviews: 171

Confidence: high

How did the latest release land?

Overall
4.9/ 5
(186.2K)
Current version
4.9/ 5
+0.0 vs overall
(156.7K)
Main signal post-update: direct ordering and loyalty integration provide a cost-effective alternative to third-party delivery platforms.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Direct ordering and loyalty integration provide a cost-effective alternative to third-party delivery platforms
    • Users highlight lower menu prices compared to major delivery aggregators
    • Loyalty points and rewards sync automatically with phone numbers across local restaurants
Complaint

Common complaints

  • Persistent login and account access failures prevent users from placing orders or viewing history
    • Users report being unable to receive verification codes or log into their accounts
    • Frequent errors occur when attempting to set up or access existing profiles
Request

Most requested

  • Granular notification controls are needed to stop repetitive review requests and marketing spam
    • Users request a way to turn off constant prompts for restaurant reviews
    • Customers want to opt out of excessive text and push notifications

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Toast - Local Restaurants, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0