Total Wine & More is a retail-focused mobile app for purchasing wine, spirits, and beer with local pickup or delivery options on iOS and Android.
Product velocity
Maintenance
Daily rank 🇺🇸
#90
▲11Food & Drink · free
Sentiment
4.8
138k reviews
Nemesis
Fragmented field
The App DNA
What makes this app unique?
Users hire the app to bridge the gap between physical store inventory and convenient home delivery or express pickup, prioritizing product selection over pure-play speed.
For Adult consumers seeking a wide selection of wine, spirits, and beer with local pickup or delivery options.
What does it look like?
Key features
Guaranteed order preparation at 250+ locations to reduce last-mile delivery costs.
Camera tool retrieves product details and reviews to reduce friction in the path-to-purchase.
On-demand alcohol delivery to home or office to capture time-sensitive demand.
How much does it cost?
The app functions as a direct sales channel for a physical retailer, with no subscription model or paid-tier gates.
Velocity
Maintenance developmentperformanceopaqueShow more...
The app maintains a low-frequency release cadence, averaging approximately 0.18 releases per week over the analyzed window. Development is currently focused exclusively on performance and stability, with the latest release offering no new features or content. The release notes are uniformly opaque, providing no insight into specific technical improvements or roadmap direction. The development trend is stable within a maintenance-focused pattern.
Who built it?
User Sentiment
What do users think recently?
Recent user voice shows an excited sentiment. Users appreciate wide product selection and competitive pricing keep users returning for both spirits and craft beer and convenient online ordering and curbside pickup options save users significant time during their shopping trips, but report technical instability and frequent crashes during checkout or barcode scanning frustrate users on mobile devices.
How are ratings & reviews evolving?
Weekly average review rating
What users say, by theme
- Wide product selection and competitive pricing keep users returning for both spirits and craft beer
- Convenient online ordering and curbside pickup options save users significant time during their shopping trips
- Knowledgeable and friendly in-store staff provide a high level of service that complements the app
- Technical instability and frequent crashes during checkout or barcode scanning frustrate users on mobile devices
66 of 99 recent reviews analyzed · high confidence · Excited overall
Read the full review analysisUnlock 2 more frustration themes and 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Total Wine & More
How's the Food & Drink market?
Total Wine & More maintains a 4.58-star rating on Android across 22,162 reviews, positioning itself as a utility for existing retail customers rather than a standalone delivery platform.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for Total Wine & More
Where is it heading?
The mobile channel remains a secondary utility to the physical retail footprint, with development focused on stability rather than growth. If checkout instability persists, the app risks losing its conversion advantage to more reliable, modern mobile-first competitors.
- Technical instability during checkout (freezes, logouts) erodes the daily active habit, which compounds the rating drag already visible on Android.
- Recent updates focused on stability, no feature expansion, indicating a maintenance-mode posture for the mobile channel.
The SWOT
- 250+ location pickup network functions as a physical distribution barrier against pure-play delivery rivals
- Extensive product variety and competitive pricing drive repeat usage
- Untapped B2B partnerships for corporate gifting or event supply could expand the user base
Next best moves
Rebuild checkout flow because technical instability is the top churn risk → increase conversion rate
+ 1 more prioritized moveThe counter-intuitive read
The app's primary weakness, its reliance on physical store inventory…
Read the full takeSince the last report: The core product remains in maintenance mode, but the competitive framing has shifted to emphasize the physical store network as a strategic barrier to entry.
Bottom line
Total Wine & More secures its retail dominance through a massive physical pickup network, but checkout instability and intrusive UX design threaten to alienate the high-intent mobile user base, so the PM must prioritize transaction-flow reliability over new feature expansion.
Unlock 2 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeSources
Report last updated