Total Wine & More user reviews, decoded
High confidence · Latest 66 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Recent user voice shows an excited sentiment. Users appreciate wide product selection and competitive pricing keep users returning for both spirits and craft beer and convenient online ordering and curbside pickup options save users significant time during their shopping trips, but report technical instability and frequent crashes during checkout or barcode scanning frustrate users on mobile devices.
Rating: 4.6
Reviews: 99
Confidence: high
Despite release notes claiming performance enhancements in the latest update, users continue to report crashes and authentication bugs, keeping the status of stability complaints active.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Wide product selection and competitive pricing keep users returning for both spirits and craft beer
- Convenient online ordering and curbside pickup options save users significant time during their shopping trips
- Knowledgeable and friendly in-store staff provide a high level of service that complements the app
Common complaints
- Technical instability and frequent crashes during checkout or barcode scanning frustrate users on mobile devices
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.