High confidence · Latest 60 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate direct communication with clinical support teams provides a reliable and helpful experience for travel nurses, but report technical instability during timecard uploads causes frequent app crashes and prevents successful submission of hours.
Rating: 4.1
Reviews: 99
Confidence: high
How did the latest release land?
Overall
4.0/ 5
★★★★★
(878)Current version
4.1/ 5
+0.0 vs overall
★★★★★
(654)Main signal post-update: direct communication with clinical support teams provides a reliable and helpful experience for travel nurses.
Review themes
Praise
What users love
- Direct communication with clinical support teams provides a reliable and helpful experience for travel nurses
- “Users appreciate the chat feature for connecting with agency representatives”
- “Clinical support staff are noted as accessible and supportive”
Complaint
Common complaints
- Technical instability during timecard uploads causes frequent app crashes and prevents successful submission of hours
- “Users report the app closes unexpectedly when attaching timecard images”
- “The timekeeping process is described as a recurring source of frustration”
Request
Most requested
- Advanced filtering options for job searches to sort by pay rate and hospital size
- “Users request the ability to sort jobs by highest pay and newest listings”
- “There is a demand for more granular filters like hospital size and pay rate”