Report updated May 15, 2026
Trusted Health
For travel nurses and allied health professionals seeking flexible, transparent, and clinician-supported job placement.
Trusted Health is a challenged medical app that is completely free. With a 4.0/5 rating from 878 reviews, it faces significant user friction. Users particularly appreciate direct communication with clinical support teams provides a reliable and helpful experience for travel nurses, though technical instability during timecard uploads causes frequent app crashes and prevents successful submission of hours remains a common concern.
What is Trusted Health?
Trusted Health is a medical staffing app for travel nurses and allied health professionals to find jobs and manage assignments on iOS and Android.
Users hire Trusted Health to secure flexible nursing assignments with transparent pay and clinician-led support, avoiding the pressure of commissioned recruiters.
Current Momentum
v3.49 · 2mo ago
Maintenance- Implemented security updates in latest release.
- Maintains stable update cadence.
Active Nemesis
IntelyCare - Nursing Jobs
By IntelyCare
Other Rivals
7-Day Rank Pulse 🇺🇸
MedicalNo ranking data
Rating Pulse 🇺🇸
Recent User Mood
What makes this app unique?
What Does It Look Like?
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What Are The Key Features?
Support provided by former RNs rather than commissioned recruiters.
Automated job matching based on user lifestyle and licensure.
End-to-end management of onboarding and payments.
How much does it cost?
- Free for clinicians
B2B revenue model via healthcare facilities keeps the app free for clinicians to maximize user acquisition.
Who Built It?
Enrichment in progress
Publisher profile available very soon
What other apps does Trusted make?
What do users think recently?
High confidence · Latest 60 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
How did the latest release land?
What is the recent mood?
Recent user voice shows a frustrated sentiment. Users appreciate direct communication with clinical support teams provides a reliable and helpful experience for travel nurses, but report technical instability during timecard uploads causes frequent app crashes and prevents successful submission of hours.
What Users Love
What Frustrates Users
What Users Want
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for Trusted Health?
Where is it available?
Localized markets (1)
How's The Medical Market?
Market outlook for this category
Available very soon
The rivals identified
Nemeses(1)
Shiftsmart competes for the same flexible-labor workforce by offering a high-velocity shift marketplace that prioritizes rapid placement and fast payouts over specialized clinical focus.
Contenders(4)
IntelyCare competes for the same nursing demographic by combining on-demand shift access with W2 employment benefits.
Medely is a high-growth contender that mirrors Trusted's clinical focus while leveraging a more aggressive on-demand shift model.
CareRev targets the same clinical professionals with a per-diem marketplace that integrates directly into hospital resource pools.
Differentiators
- Features deep enterprise scheduling integrations that streamline the booking process for high-acuity healthcare facilities.
- Maintains a professional perks program that incentivizes long-term platform loyalty beyond simple shift completion.
- Focuses on a per-diem marketplace model that offers higher flexibility for nurses seeking supplemental income.
connectRN competes directly for the nursing workforce by offering a shift marketplace that emphasizes on-demand flexibility and 24/7 support.
Same space(3)
This app operates as a B2B marketplace for professionals, sharing the core challenge of real-time inventory and status tracking.
This app serves as a peer in the 'gig-worker management' space, focusing on personal branding and business growth for service providers.
While in a different industry, this app shares the 'marketplace for equipment/services' architecture and mobile-first management workflow.
Compare Trusted Health against every rival
All rivals in one side-by-side table — identity, store metrics, ratings & sentiment, and strategic intel — plus a head-to-head page for each.
The outtake for Trusted Health
Strengths to defend, gaps to attack
Core Strengths
- Clinician-led care team functions as a human-centric retention moat against automated staffing platforms
Critical Frictions
- Technical instability in timecard uploads causes recurring app crashes
- Restrictive navigation prevents profile updates during active contracts
Growth Levers
- Advanced filtering for pay and hospital size would increase application conversion
Market Threats
- IntelyCare's DailyPay integration creates a sticky financial utility that outpaces current Trusted Health features
What are the next best moves?
Rebuild timecard upload module because crashes are the #1 user complaint → reduce churn
Timecard upload instability is the top-cited frustration in sentiment analysis.
Trade-off: Push the advanced job filtering feature to Q3 — timecard stability is a retention blocker.
Enable in-app profile management during contracts because users report forced web-reliance → increase session frequency
Sentiment data shows users are frustrated by being locked out of features while on assignment.
Trade-off: Pause the UI refresh on the job search screen — user-flow parity is a higher retention priority.
A counter-intuitive read
The clinician-led support model is a liability if the app's technical instability forces users to rely on human support teams for basic tasks, effectively turning a retention lever into a cost center.
Feature Gaps vs Competitors
- Integrated daily pay (available in IntelyCare but missing here)
Key Takeaways
Trusted Health maintains a strong brand through clinician-led support, but technical failures in timekeeping and restrictive navigation erode the mobile experience, so the PM must prioritize timecard stability to prevent user churn.
Where Is It Heading?
Mixed Signals
The medical staffing market is shifting toward integrated financial utilities, as seen in IntelyCare's growth. Trusted Health must address its technical debt to maintain its position as a premium, support-focused platform, or risk losing its user base to more fluid, utility-driven competitors.
Technical instability in timecard uploads causes recurring crashes, which forces users to the web version and undermines the mobile value proposition.
Clinician-led support remains a high-value differentiator that fosters long-term loyalty, providing a stable foundation for future feature expansion.