High confidence · Latest 100 of 7.7M total reviews analyzed
Excited
Recent user voice shows a excited sentiment. Users appreciate educational & professional utility and audio and video clarity, but report background multitasking issues and hardware compatibility.
Rating: 4.7
Reviews: 7.7M
Confidence: high
How did the latest release land?
Overall
4.3/ 5
★★★★★★
(7.7M)Current version
4.7/ 5
+0.3 vs overall
★★★★★★
(3.1M)Main signal post-update: educational & Professional Utility.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Educational & Professional Utility
- “it is a great tool for meeting & classes”
- “this app is helpful for students”
- Audio and Video Clarity
- “excellent service with clear sound”
- “high quality meetings even in WiFi errors”
Complaint
Common complaints
- Background Multitasking Issues
- “in Android 16 April update the app doesn't work in the background”
- “current version disconnects from zoom meeting when you change apps”
- Hardware Compatibility
- “Why i can't access my camera in android while using zoom?”
- “I've lost my video on Chromebook.”