Webasyst CRM is a business management tool for teams to track clients, deals, and communication on iOS and Android.
The App DNA
What makes this app unique?
It removes the friction of manual data entry for ecommerce store owners by automatically syncing orders from the Shop-Script platform into a sales funnel.
For Small to medium-sized business owners and sales teams already using the Webasyst framework or Shop-Script for their online stores.
What does it look like?
Key features
Automatically creates deals in CRM when new orders are received in the Shop-Script store platform
Connects phone systems to make and receive calls directly from the customer profile with call recording archives
Visualizes deal stages on a kanban board with customizable funnel steps
How much does it cost?
The app uses a perpetual or yearly license model anchored to the Webasyst framework, with higher tiers gating advanced features.
Velocity
Maintenance developmentperformanceUX improvementsShow more...
Webasyst CRM exhibits a maintenance-level cadence, with only two distinct versions released over the observed window and the latest release occurring 168 days ago. Development activity is minimal, focusing exclusively on minor bug fixes and connectivity stability rather than new feature expansion. The Android platform has seen no updates in over 600 days, indicating a significant disparity in platform support. The current trend suggests a low-priority development cycle.
Who built it?
Webasyst
3 apps tracked · Business
User Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for Webasyst CRM
How's the Business market?
Webasyst CRM functions as a specialized utility for the Webasyst framework, with no significant chart presence in the broader Business category. The licensing model requires a significant upfront investment compared to the subscription-based norms of modern SaaS CRM tools.
Read the market outlookThe rivals identified
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Key takeaways for Webasyst CRM
Where is it heading?
The CRM market is consolidating around cloud-native platforms that prioritize rapid feature iteration and subscription flexibility. Webasyst CRM remains stable for its core Shop-Script user base, but its lack of recent updates suggests it will struggle to attract new users outside the existing framework.
- The 168-day gap since the last feature release indicates a shift to maintenance mode, which limits the ability to compete with modern SaaS CRM tools.
The SWOT
- Shop-Script integration creates high switching costs for ecommerce merchants
- IP telephony archives provide professional-grade sales audit trails
- Mobile-first sales reporting could differentiate the app from desktop-heavy CRM competitors
Next best moves
Ship a mobile-exclusive sales dashboard because the current feature set is static → increase daily active usage
The counter-intuitive read
The maintenance-mode status is a feature, not a bug: for established business owners…
Read the full takeBottom line
Webasyst CRM relies on its integration with the Shop-Script platform to retain users, but the lack of feature development risks long-term churn. A shift toward mobile-first reporting would unlock value for sales teams on the go.
Unlock 2 critical frictions, 1 market threat and the analyst’s take.
Access the full report for freeFAQ
Is Webasyst CRM suitable for businesses not using Shop-Script?
Does Webasyst CRM require a subscription?
What are the main alternatives to Webasyst CRM?
Sources
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