High confidence · Latest 69 of 123 total reviews analyzed · Based on 123 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate excellent customer service responsiveness when resolving technical issues via email communication channels, but report dashboard navigation failures and blank screens prevent users from viewing their work schedules and frequent application crashes during startup and navigation disrupt daily work schedule management.
Rating: 2.8
Reviews: 123
Confidence: high
How did the latest release land?
Overall
2.5/ 5
★★★★★★
(3.4K)Current version
3.3/ 5
+0.8 vs overall
★★★★★★
(452)Main signal post-update: excellent customer service responsiveness when resolving technical issues via email communication channels.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Excellent customer service responsiveness when resolving technical issues via email communication channels
- “Users report positive interactions with support staff during troubleshooting”
- “Direct email communication is cited as helpful for tracking progress on technical fixes”
Complaint
Common complaints
- Dashboard navigation failures and blank screens prevent users from viewing their work schedules
- “Users report the app opens to a blank dashboard or fails to load upcoming shifts”
- “Navigation attempts often redirect users to the main menu instead of the selected schedule”
- Frequent application crashes during startup and navigation disrupt daily work schedule management
- “Multiple reports of the app force-closing immediately upon opening”
- “Users describe the app as unstable and unreliable for checking shift times”
Request
Most requested
- Native integration with Apple iOS calendar to sync work shifts automatically
- “Users request an option to export schedules to Apple calendar instead of only Google”