Wolt Delivery: Food and more user reviews, decoded
High confidence · Latest 120 of 2K total reviews analyzed
Review voice lately leans upset. Users appreciate reliable delivery service provides a vital lifeline for elderly users with limited mobility who cannot visit physical shops, but report automated customer support agents provide repetitive and unhelpful responses that fail to resolve missing or damaged order issues.
Rating: 4.8
Reviews: 2K
Confidence: high
The latest update has not addressed the core complaints regarding support quality or delivery reliability, as these issues remain the primary drivers of negative sentiment in post-update reviews.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Reliable delivery service provides a vital lifeline for elderly users with limited mobility who cannot visit physical shops
Common complaints
- Automated customer support agents provide repetitive and unhelpful responses that fail to resolve missing or damaged order issues
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 1,985 reviews. Updated regularly.