Wolt Delivery: Food and more user reviews, decoded
High confidence · Latest 120 of 1.9K total reviews analyzed
Review voice lately leans upset. Users appreciate elderly users with mobility limitations find the delivery service a vital lifeline for essential grocery shopping, but report inaccurate delivery time estimates frequently mislead customers, causing long wait times and cold food arrivals.
Rating: 4.8
Reviews: 1.9K
Confidence: high
The latest update has not mitigated core complaints regarding delivery delays and support quality, with post-update reviews continuing to highlight these issues as primary drivers of churn.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Elderly users with mobility limitations find the delivery service a vital lifeline for essential grocery shopping
Common complaints
- Users report: Inaccurate delivery time estimates frequently mislead customers, causing long wait times and cold food arrivals
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 1,943 reviews. Updated regularly.