High confidence · Latest 72 of 118 total reviews analyzed · Based on 118 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate it professionals and freelancers find the platform convenient for managing work orders and uploading documentation, but report keyboard overlays and ui regressions prevent users from viewing input fields during the reporting process and login failures and two-factor authentication loops prevent access to essential work order management functions.
Rating: 4.7
Reviews: 118
Confidence: high
How did the latest release land?
Overall
4.5/ 5
★★★★★★
(17K)Current version
4.7/ 5
+0.2 vs overall
★★★★★★
(13.8K)Main signal post-update: iT professionals and freelancers find the platform convenient for managing work orders and uploading documentation.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- IT professionals and freelancers find the platform convenient for managing work orders and uploading documentation
- “Users appreciate the ability to upload multiple photos simultaneously for work orders”
- “Some contractors describe the platform as a useful tool for managing freelance assignments”
Complaint
Common complaints
- Keyboard overlays and UI regressions prevent users from viewing input fields during the reporting process
- “Users report that the keyboard covers text fields when typing on mobile devices”
- “Inability to see input fields forces users to minimize the keyboard repeatedly to verify entries”
- Login failures and two-factor authentication loops prevent access to essential work order management functions
- “Users report invalid login requests and expired verification codes when attempting to access the app”
- “The authentication process is described as unreliable and frustrating for field technicians”
Request
Most requested
- Instant payout options for linked accounts to avoid long waiting periods for earned funds
- “Users request an express withdrawal feature to receive payments immediately after job completion”