Report updated Apr 16, 2026
Yelp Guest Manager
For restaurant owners and front-of-house managers looking to streamline operations, reduce staff workload, and increase table turnover.
Yelp Guest Manager is an established business app that is available. With a 4.6/5 rating from 1.7K reviews, it shows polarized user reception.
What is Yelp Guest Manager?
Current Momentum
v9.8
Thank you for using Yelp Guest Manager! This month's update includes some under-the-hood improvements to give you the best experience possible.
What makes this app unique?
What Does It Look Like?
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What Are The Key Features?
An AI-powered voice assistant that handles phone reservations, waitlist requests, and takeout orders 24/7.
Digital booking tools that integrate with Yelp, Google, and social media to manage guest flow.
Customizable floor maps and sections that sync with POS systems to update table status automatically.
Self-service check-in station for guests to join the waitlist and receive automated status updates.
Centralized system to track dine-in and takeout orders with automated text notifications for pickup.
How much does it cost?
- Free demo/trial available
- Predictable monthly subscription pricing (no cover fees)
Focuses on a predictable, flat-fee subscription model to differentiate from competitors that charge per-cover fees, positioning it as a cost-effective solution for high-volume restaurants.
Who Built It?
Yelp
Connecting consumers with local businesses through community-driven reviews and integrated operational tools. Facilitating discovery and commerce for diners and service seekers.
Portfolio
4
Apps
What other apps does Yelp make?
Explore the full Yelp report
Portfolio breakdown, audience, momentum, and every app published by Yelp.
What do users think recently?
Analysis in progress, available soon
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for Yelp Guest Manager?
How's The Business Market?
Market outlook for this category
Available very soon
The rivals identified
The outtake for Yelp Guest Manager
Strengths to defend, gaps to attack
Core Strengths
- Native integration with Yelp’s massive consumer network
- Advanced AI voice assistant for 24/7 automated booking
- Predictable flat-fee pricing model
- Strong brand recognition and industry trust
Critical Frictions
- High dependency on the Yelp ecosystem for maximum value
- B2B app discoverability challenges
- Potential complexity for very small-scale operators
Growth Levers
- Expansion of AI capabilities to handle complex guest inquiries
- Deeper integrations with emerging social media platforms
- Market share capture from OpenTable via cost-saving messaging
Market Threats
- POS providers (Toast/Square) bundling guest management tools
- OpenTable's entrenched market dominance and diner loyalty
- Low-cost, mobile-only waitlist competitors
Key Takeaways
Yelp Guest Manager is an established business app that is available. With a 4.6/5 rating from 1.7K reviews, it shows polarized user reception.
Where Is It Heading?
Trend analysis
Available very soon