+1
Yelp
For local consumers seeking recommendations and business owners in the restaurant and service sectors requiring operational management tools.
Known for
For local consumers seeking recommendations and business owners in the restaurant and service sectors requiring operational management tools.
Connecting consumers with local businesses through community-driven reviews and integrated operational tools. Facilitating discovery and commerce for diners and service seekers.
Target audience
Portfolio
Free 4Last updated
Yelp: Food, Services & Reviews
v26.15.0
3mo ago
Primary focus
Local discovery platform and B2B operational software for SMBs
Scale
indie
Target audience
Local consumers seeking recommendations and business owners in the restaurant and service sectors requiring operational management tools.
Released 10 updates across 4 apps in the last 6 months, indicating a high-frequency development cycle across their entire product suite.
4 apps analysed
Established Yelp Elite Squad community
Manage business listings, respond to reviews on the go & connect with customers.
Advanced AI-powered features like Yelp Receptionist
Advanced AI voice assistant for 24/7 automated booking
Comprehensive FOH suite including AI voice and table management
Single-market publisher — every app ships only to United States.
Based on 1 of 4 apps with localized market data — more coverage rolling in as scans complete · last scanned .
0
Positive apps
1
Neutral / mixed
2
Negative apps
33/100
Avg sentiment score
The primary platform for local business discovery, review management, and business profile analytics globally.
Strategic outlook coming soon.
What fed this analysis
The primary direct competitor with a massive diner network and identical features for reservations, waitlisting, and table management.
While primarily a POS, it offers integrated customer feedback, loyalty programs, and marketing tools for local businesses.
Focuses on the operational side of home service businesses, including quoting, scheduling, and invoicing.
A rising reputation marketing platform that automates review collection and social proof sharing.
