Yoti - your digital identity user reviews, decoded
High confidence · 50 reviews analyzed · Based on 50 reviews. Signal may be noisy.
Fresh user feedback skews excited. Users appreciate the identity verification process provides a fast and reliable way for users to access age-restricted services and users appreciate the discreet nature of the verification process which avoids carrying physical identification documents, but report face recognition and document scanning failures prevent users from completing the mandatory identity verification process.
Rating: 4.1
Reviews: 50
Confidence: high
The latest update has not resolved core scanning and stability issues, as post-update reviews continue to highlight startup crashes and persistent failures in document recognition.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- The identity verification process provides a fast and reliable way for users to access age-restricted services
- Users appreciate the discreet nature of the verification process which avoids carrying physical identification documents
Common complaints
- Face recognition and document scanning failures prevent users from completing the mandatory identity verification process
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 50 reviews. Updated regularly.