| Core Identity |
| Developer | Schlage Lock Company | KISI Incorporated | dormakaba Schweiz AG | Cistern Holdings LLC | HTT IMPORT AND EXPORT INC | Kastle Systems | Tripti Kumari | Swiftpass Inc | Fresno County Probation |
| Category | Utilities | Business | Lifestyle | Utilities | Utilities | Business | Productivity | Business | Business |
| Platform | iOS | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS | iOS, Android | iOS, Android |
| Store Metrics |
| Rating | 3.4 / 5 | 4.8 / 5 | 1.0 / 5 | 2.6 / 5 | 1.9 / 5 | 1.4 / 5 | 4.3 / 5 | 4.8 / 5 | 2.3 / 5 |
| Ratings Count | 29 | 20,789 | 4 | 26 | 111 | 111 | 218 | 1,876 | 3 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Jul 10, 2023 | Sep 10, 2013 | Aug 30, 2019 | Nov 22, 2016 | Aug 6, 2019 | Mar 29, 2018 | Jul 26, 2020 | Oct 7, 2019 | Apr 24, 2025 |
| Last Updated | Nov 18, 2025 | Apr 23, 2026 | Mar 4, 2026 | May 4, 2026 | Aug 3, 2023 | Apr 27, 2026 | Dec 21, 2025 | May 12, 2026 | Jan 6, 2026 |
| Sentiment & Reviews |
| Sentiment | mixed | mixed | negative | mixed | terrible | terrible | - | positive | negative |
| Score | 50/100 | 35/100 | 20/100 | 45/100 | 20/100 | 15/100 | - | 85/100 | 25/100 |
| Praises | - | - Digital key functionality provides a convenient alternative to physical fobs for gym access
| - | - | - Intuitive app interface allows for efficient programming of collar settings when the connection holds
- Effective training results when the hardware and software communicate as intended during sessions
| - | - | - Convenience of touchless entry
| - Direct communication channel with probation officers provides a convenient way to manage supervision requirements
|
| Complaints | - | - Mandatory location and bluetooth permissions create privacy concerns and battery drain for users
- Unreliable door unlocking performance causes significant friction during daily facility entry attempts
| - Connectivity failures
- Registration friction
| - | - Persistent Bluetooth connection failures prevent reliable remote control of the collar during training sessions
- Incompatibility with newer mobile hardware prevents users from pairing or accessing the collar features
- Lack of responsive customer support leaves users without resolution for hardware or software defects
| - Frequent application crashes and freezing prevent residents from accessing their apartment buildings reliably
- Invasive permission requests for location and activity data frustrate users during daily door unlocking
| - | | - Critical authentication failures prevent users from accessing the application following the latest update
|
| Requests | - | - Integration with digital wallet platforms would allow for more reliable and convenient door access
| - | - | - Physical remote control hardware requested to bypass unreliable app-based connectivity for dog training
- Native smartwatch integration requested to allow for hands-free collar control during walks
| - Integration with digital wallet platforms to provide a more reliable alternative to the mobile app
| - | - | - |
| Strategic Intel |
| Strengths | - Schlage hardware manufacturing heritage ensures reliable physical lock integration
- Centralized management interface simplifies property-wide access control for staff
| - Cloud-native architecture enables instant remote credentialing updates
- MotionSense hardware integration provides a differentiated hands-free entry experience
| - Deep integration with legacy dormakaba physical hardware ecosystems provides a secure upgrade path for industrial clients.
| - Twist-to-open gesture provides low-friction entry
- Apple Wallet integration reduces app-dependency
| - Hardware-software integration reinforces physical collar purchase value
- Simple interface facilitates initial device setup
| - Hardware-first BLE integration creates a high-security entry barrier for property management contracts
| - | - 3D face-recognition hardware provides a high-security barrier to entry for competitors
- RentGPT AI leasing bot creates a B2B value-add for property management efficiency
| - Direct communication channel reduces administrative overhead for county probation departments
|
| Weaknesses | - 3.38-star rating indicates friction in the resident experience
- Absence of Apple Wallet integration creates a proprietary app-silo barrier
| - 0.7★ Android-iOS rating gap indicates platform-specific connectivity instability
- Mandatory location permissions drive high-frequency battery drain complaints
| - 1.0-star iOS rating indicates critical failure in the primary mobile credentialing workflow.
| - 2.57-star iOS rating indicates reliability issues
- Lack of in-app video intercom features
| - 1.9★ iOS rating reflects critical Bluetooth instability
- Lack of responsive support forces third-party retailer returns
- Incompatibility with recent mobile hardware
| - 1.44-star iOS rating indicates critical failure in primary utility
- Frequent crashes force repetitive app reinstallation
| - | - Proprietary hardware requirement limits market penetration to new or retrofit-ready buildings
- Enrollment friction in the latest version creates onboarding drop-off risk
| - Critical authentication regressions prevent user access post-update
|
| Pricing | free | subscription | free | subscription | free | free | free | subscription | free |
| Momentum | - | Maintenance | Maintenance | Maintenance | - | Maintenance | - | Maintenance | Maintenance |
| Update Cadence | - | 2 versions, 2 majors/6mo, ~36d avg | 2 versions, ~2d avg | 2 versions, 2 majors/6mo, ~1d avg | - | 2 versions, ~55d avg | - | 2 versions, ~1d avg | 2 versions, ~1d avg |
