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Zoho Bookings vs its rivals

Side-by-side comparison against Zoho Bookings's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

Zoho Bookings
This App
Setmore Appointment Scheduling
Nemesis
HoneyBook - Small Business CRM
Contender
Booksy Biz: For Businesses
Contender
Calendly Mobile
Contender
SimplyBook.me admin
Peer
Square Appointments: Scheduler
Peer
Core Identity
DeveloperZoho CorporationSetmoreHoneyBook Inc.BooksyCalendlySimplybookBlock, Inc.
CategoryBusinessBusinessBusinessBusinessBusinessBusinessBusiness
PlatformAndroid, iOSiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidiOS, Android
Store Metrics
Rating4.1 / 54.7 / 54.8 / 54.5 / 54.8 / 54.1 / 54.9 / 5
Ratings Count709,15615,77613,60051,070120195,551
PriceFreeFreeFreeFreeFreeFreeFree
Release DateDec 31, 2018Jul 19, 2013Sep 10, 2016Oct 21, 2013Apr 3, 2019Feb 29, 2020Aug 27, 2015
Last UpdatedApr 7, 2026Apr 20, 2026Apr 16, 2026Apr 15, 2026Apr 20, 2026Feb 5, 2026May 4, 2026
Sentiment & Reviews
Sentimentnegative-----mixed
Score25/100-----45/100
Praises
  • Self-service appointment scheduling provides significant convenience for business owners managing their daily calendars on the go
  • Simple and clean interface design facilitates quick navigation for basic scheduling tasks during daily operations
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  • Comprehensive business management tools allow solopreneurs to handle scheduling and payments in one place
Complaints
  • Persistent login failures and authentication errors prevent users from accessing their accounts after the latest update
  • Critical data synchronization failures between the mobile app and web platform disrupt the booking workflow
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  • Persistent technical instability and app crashes disrupt payment processing and appointment management
Requests
  • Expanded customization for business profiles including working hours and service descriptions is required for professional use
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  • Enhanced multi-window support and mass messaging capabilities to improve daily operational efficiency
Strategic Intel
Strengths
  • Ecosystem network effects via Zoho One integration
  • Automated scheduling workflows reduce service no-show rates
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  • Ecosystem network effects via unified payments and payroll
  • 24/7 automated booking site drives organic acquisition
  • Integrated POS increases switching costs for businesses
Weaknesses
  • 0.22-star rating gap between iOS and Android
  • Critical data sync failures between mobile and web
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  • Frequent app crashes during payment collection
  • 0.14★ rating gap between Android and iOS
  • Opaque account management and data removal processes
Pricingfreemiumfreemiumsubscriptionfreemiumfreemiumfreefreemium
MomentumMaintenanceIntenseIntenseIntenseIntenseIntenseActive
Update Cadence5 versions, 3 majors/6mo, ~34d avg5 versions5 versions5 versions5 versions5 versions5 versions, ~9d avg

Compare Zoho Bookings head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Zoho Bookings, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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