Report updated Apr 3, 2026
Amazon Chime
v5.24.3517Business professionals and organizations looking for a secure, unified communication tool for meetings, video conferencing, and team collaboration.
What Is Amazon Chime?
Launched Feb 13, 2017
Updated Mar 2026
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
What does it look like?
What are the key features?
Eliminates the need for lengthy PIN numbers to join conference calls
Provides a clear interface to see and control meeting participants
Supports video calls with high-quality video tiles
Allows users to share and view content across any device
Includes chat rooms with support for file attachments
What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a upset sentiment. Users appreciate basic functionality, but report authentication and login failures and ui/ux and display issues.”
What Users Love
It technically works
Good working
Pain Points
Can’t even log in. Just loads indefinitely.
Keeps logging me out randomly and consistently
The screen size for app needs to be fixed, when you write something the box is under the keyboard
Latest update crops menu icons at bottom of screen
High confidence · 99 reviews available
What are the pros and cons?
Pros
- Deep integration with AWS ecosystem
- Frictionless 'Tap-to-join' meeting entry
- Strong focus on enterprise security and trust
Cons
- Critical authentication and login persistence bugs
- Major UI scaling issues on modern mobile devices
- Lack of mobile screen sharing and dark mode
What is the market outlook?
Growth Opportunities
- Exploit competitor instability in high-security niches
- Improve mobile UX to capture AWS users currently using Zoom
- Integrate more deeply with AWS productivity tools
Market Threats
- Zoom's dominance in video stability and ease of use
- Slack's superior team collaboration and 'Huddle' features
- Emerging spatial chat platforms disrupting traditional video meetings
Who competes with Amazon Chime?
The Nemesis
Why it's a threat
- +
Users are happier — sentiment 68/100 vs 15
- +
Higher rated at 4.1★ vs 2.9★
Contenders
While chat-first, its 'Huddles' and video features compete for the same team collaboration and quick-join meeting space.
Slack AI
Dialpad
★4.6 (4K)Dialpad, Inc.
Competes with AI-powered communication features and a unified interface for meetings and chat.
Competes with AI-powered communication features and a unified interface for meetings and chat.
8x8 Work
★3.8 (9K)8x8, Inc.
A strong contender in the Unified Communications as a Service (UCaaS) space for global business teams.
A strong contender in the Unified Communications as a Service (UCaaS) space for global business teams.
Peers
A legacy communication tool that still serves a large base of business users for video and chat.
Active Directory Authentication
Increasingly adopted by tech-forward teams for persistent voice channels and screen sharing.
Voice & Video Channels
Competes by offering asynchronous video messaging as an alternative to live Chime meetings.
Botanical-themed Puzzles
A productivity platform that integrates chat and collaboration features to reduce the need for separate apps.
AI Super Agents™
New Kids on the Block
Magic: The Gathering Arena
Wizards of the Coast
An innovative spatial chat platform that simulates a virtual office environment for remote teams.
An innovative spatial chat platform that simulates a virtual office environment for remote teams.
ButterflyMX
ButterflyMX, Inc.
Focuses on making meetings highly interactive and engaging with built-in workshop tools.
Focuses on making meetings highly interactive and engaging with built-in workshop tools.
What are the key takeaways?
Amazon Chime is a upsetting business app that is completely free. With a 2.9/5 rating from 8.9K reviews, it upsets most users from users. Users particularly appreciate basic functionality, though authentication and login failures remains a common concern.
Best for: Business professionals and organizations looking for a secure, unified communication tool for meetings, video conferencing, and team collaboration.
How much does it cost?
Model: free
The app is positioned as a free utility within the AWS ecosystem, likely serving as a gateway to broader AWS business services rather than a standalone revenue-generating product.
iOS Version
5.24.3517
Android Version
5.24.7338
Release Date
Feb 13, 2017
iOS Price
Free
Android Price
Free
Developer
AMZN Mobile LLC