Report updated Apr 3, 2026
Amazon WorkSpaces
v2.4.29Enterprise organizations, remote/hybrid teams, and IT administrators looking for secure, scalable, and managed virtual desktop infrastructure for their employees.
What Is Amazon WorkSpaces?
Launched Nov 13, 2013
Updated Feb 2026
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
What does it look like?
What are the key features?
Provides secure, remote access to a fully-managed virtual desktop environment hosted on AWS.
Allows users to access their corporate desktop and applications from various mobile devices.
Ensures data remains in the cloud and is never stored on the end-user's local device, protecting sensitive information.
Enables organizations to provision and scale virtual desktops instantly based on business needs.
Supports streaming of specialized business applications and web-based tools to remote endpoints.
What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a upset sentiment. Users appreciate basic functionality (historical), but report connection & compatibility errors and app crashes & instability.”
What Users Love
I used this maybe 4 years ago and it was great.
Works well with one flaw.
Pain Points
The current version of your Amazon WorkSpaces client isn't compatible with the agent software
App too old to connect to any recent workspaces
The app will then proceed to crash whenever I open the app.
After entering my registration code. The app crashes as soon as I try to highlight the USERNAME field
High confidence · 99 reviews available
What are the pros and cons?
Pros
- Deep integration with AWS ecosystem
- Enterprise-grade security (no local data storage)
- Massive backend scalability
Cons
- Critical app stability and frequent crashes
- Incompatibility with modern WSP/DCV protocols
- Poor mobile input optimization (broken keys)
What is the market outlook?
Growth Opportunities
- Capturing the 'tablet-as-laptop' market with better iPad support
- Improving peripheral support for mouse/keyboard
- Modernizing the mobile client to support hybrid work trends
Market Threats
- User migration to Microsoft Remote Desktop/Azure
- Emergence of open-source secure alternatives like RustDesk
- Brand damage to the overall AWS WorkSpaces service
Who competes with Amazon WorkSpaces?
The Nemesis
Why it's a threat
- +
Users are happier — sentiment 32/100 vs 15
- +
Higher rated at 4.0★ vs 3.0★
Contenders
Splashtop Business
★4.8 (4K)Splashtop Inc.
Offers high-performance remote desktop access for business professionals and teams with a focus on ease of deployment.
Offers high-performance remote desktop access for business professionals and teams with a focus on ease of deployment.
TeamViewer Remote Control
★4.7 (43K)TeamViewer Germany GmbH
A ubiquitous remote access tool that provides enterprise-level security and cross-platform connectivity.
A ubiquitous remote access tool that provides enterprise-level security and cross-platform connectivity.
AnyDesk Remote Desktop
★4.5 (27K)AnyDesk Software GmbH
Competes on high-speed, low-latency remote desktop performance, making it a favorite for remote technical work.
Competes on high-speed, low-latency remote desktop performance, making it a favorite for remote technical work.
Peers
RealVNC Viewer: Remote Desktop
★4.8 (15K)RealVNC
A simpler, free alternative for remote desktop access within the Google ecosystem.
A simpler, free alternative for remote desktop access within the Google ecosystem.
Jump Desktop (RDP, VNC, Fluid)
Phase Five Systems
A highly-rated third-party RDP and VNC client that supports multiple protocols for professional users.
A highly-rated third-party RDP and VNC client that supports multiple protocols for professional users.
What are the key takeaways?
Amazon WorkSpaces is a upsetting business app that is available. With a 3.0/5 rating from 906 reviews, it upsets most users from users. Users particularly appreciate basic functionality (historical), though connection & compatibility errors remains a common concern.
Best for: Enterprise organizations, remote/hybrid teams, and IT administrators looking for secure, scalable, and managed virtual desktop infrastructure for their employees.
How much does it cost?
Model: subscription
The app itself is free to download, but it serves as a gateway to a B2B cloud service that operates on a consumption-based (pay-as-you-go) model, targeting enterprise cost-efficiency.
iOS Version
2.4.29
Android Version
VARY
Release Date
Nov 13, 2013
iOS Price
Free
Android Price
Free
Developer
AMZN Mobile LLC