Report updated Jun 1, 2026

TL;DR:ShelbyNEXT | Giving provides a centralized donation portal for church members, but persistent authentication and payment API failures create a high-friction experience that threatens the retention of its core donor base. Users feel Mixed, praising direct donation functionality allows users to support specific church funds conveniently but frustrated by authentication failures and password reset loops prevent users from accessing accounts. ShelbyNEXT | Giving provides essential B2B integration for church administrators, but the current authentication and payment API failures destroy donor trust, so the PM must prioritize technical stability over new feature development to prevent total churn to Tithe.ly..|TL;DR:ShelbyNEXT | Giving provides a centralized donation portal for church members, but persistent authentication and payment API failures create a high-friction experience that threatens the retention of its core donor base. Users feel Mixed, praising direct donation functionality allows users to support specific church funds conveniently but frustrated by authentication failures and password reset loops prevent users from accessing accounts. ShelbyNEXT | Giving provides essential B2B integration for church administrators, but the current authentication and payment API failures destroy donor trust, so the PM must prioritize technical stability over new feature development to prevent total churn to Tithe.ly..

ShelbyNEXT | Giving is an established finance app that is completely free. With a 3.4/5 rating from 49 reviews, it shows polarized user reception. Users particularly appreciate direct donation functionality allows users to support specific church funds conveniently, though authentication failures and password reset loops prevent users from accessing accounts remains a common concern.

What is ShelbyNEXT | Giving?

ShelbyNEXT | Giving is a mobile donation tool for church members to manage tithing and recurring contributions.

Users hire the app to simplify church financial support, but technical failures currently prevent the app from fulfilling this basic utility.

Current Momentum

v2.5 · 91mo ago

Zombie
  • Ships stability updates for older devices.
  • Maintains basic performance optimization cycles.
AI-powered deep analysis surfacing high-signal insights. Still in beta, accuracy improves daily. For informational purposes only.

Active Nemesis

Tithe.ly

Tithe.ly

By Your Giving

Other Rivals

KnoxCourtPay
Givelify Mobile Giving App
Settle Up - Group Expenses
هكبه | Hakbah
Splitly

7-Day Rank Pulse 🇺🇸

Finance

No ranking data

LifestyleGrossing

Rating Pulse 🇺🇸

Recent User MoodAI-powered deep analysis surfacing high-signal insights. Still in beta, accuracy improves daily. For informational purposes only.

What makes this app unique?

What Does It Look Like?

How Is The App's Momentum Right Now?

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What Are The Key Features?

Integrated Giving ModulesStandard

Centralizes online, text, and kiosk donation channels into a single account profile.

Recurring Gift ManagementStandard

Allows users to schedule and manage automated donation cycles within the app.

How much does it cost?

Free
  • Free for all donors and churches

The app functions as a free utility to drive adoption of the broader ShelbyNEXT B2B church management software.

What do users think recently?

High confidence · 25 reviews analyzed

How did the latest release land?

Overall
3.4/ 5
(49)
Current version
2.7/ 5
-0.7 vs overall
(11)
Main signal post-update: authentication failures and password reset loops prevent users from accessing accounts.

What is the recent mood?

Mixed

Recent user voice shows a mixed sentiment. Users appreciate direct donation functionality allows users to support specific church funds conveniently, but report authentication failures and password reset loops prevent users from accessing accounts and api errors during payment method entry block the primary donation workflow.

Limited review volume (25 reviews). Sentiment analysis will deepen as more data lands.

What is the competitive landscape for ShelbyNEXT | Giving?

How's The Finance Market?

Market outlook for this category

Available very soon

The rivals identified

The Nemesis

Head to Head

ShelbyNEXT must prioritize a UI/UX overhaul and feature parity in mobile engagement to prevent further churn to Tithe.ly's modern platform.

What sets ShelbyNEXT | Giving apart

  • Deep integration with existing ShelbyNEXT church management modules for unified data reporting

  • Zero-cost model for churches without the complex up-sell paths found in competitor ecosystems

What's Tithe.ly's Edge

  • Massive scale and social proof with over 1,000 reviews compared to ShelbyNEXT's limited footprint

  • Superior mobile-first design that simplifies the donation flow for non-technical church members

Peers

Automated reminders for payment deadlines provide a utility-focused retention mechanic missing from ShelbyNEXT

Specialized record tracking for court payments offers a niche compliance layer not required for church donations

Location-based giving feature allows donors to find nearby organizations instantly, reducing friction in the discovery phase

Three-tap donation flow sets the industry standard for speed, significantly outperforming ShelbyNEXT's current user journey

Advanced smart settlement algorithm automates complex debt reconciliation that ShelbyNEXT lacks entirely

Robust web-based group access allows for cross-platform collaboration that exceeds ShelbyNEXT's mobile-only focus

Specializes in social financial Jameya models which creates a unique community-based savings network effect

Imhal service provides a distinct credit-based utility that differentiates it from standard donation-only platforms

New Kids on the Block

AI receipt scanning capabilities could automate expense reporting in ways that threaten manual data entry workflows

The outtake for ShelbyNEXT | Giving

Strengths to defend, gaps to attack

Core Strengths

  • Deep integration with ShelbyNEXT church management modules creates institutional switching costs

Critical Frictions

  • Authentication failures and password reset loops prevent account access
  • API errors during payment method entry block primary donation workflows

Growth Levers

  • Implementing comprehensive donation history reporting increases long-term account utility

Market Threats

  • Tithe.ly’s higher release cadence accelerates donor churn toward modern platforms

What are the next best moves?

highInvest

Rebuild authentication flow because login failures are the top-cited churn reason → restore user access

Sentiment analysis identifies authentication loops as the primary blocker for donor retention.

Trade-off: Pause the donation history reporting feature — stability is the prerequisite for utility.

highPivot

Audit payment API endpoints because API errors block the core donation workflow → increase transaction success

Users report persistent API errors when adding payment methods, rendering the app useless.

Trade-off: Deprioritize UI/UX refresh — functional parity is the immediate priority.

A counter-intuitive read

The app's B2B integration is a liability, not a strength, because it anchors the mobile experience to a legacy backend that cannot support modern, high-uptime mobile authentication standards.

Feature Gaps vs Competitors

  • Location-based giving (available in Givelify but absent here)
  • Automated debt reconciliation (available in Settle Up but absent here)

Key Takeaways

ShelbyNEXT | Giving provides essential B2B integration for church administrators, but the current authentication and payment API failures destroy donor trust, so the PM must prioritize technical stability over new feature development to prevent total churn to Tithe.ly.

Where Is It Heading?

Mixed Signals

The religious giving market is consolidating around platforms that offer modern, frictionless mobile experiences. ShelbyNEXT | Giving remains exposed due to its reliance on legacy infrastructure, so revenue growth hinges on resolving critical technical debt before the donor base migrates to more reliable competitors.

Persistent authentication failures and payment API errors block the primary donation workflow, which compounds the rating drag already visible on Android.

Recent updates focused on stability for older devices, but core functionality remains broken for a significant portion of the user base.

Disclosure

Independent intel to help builders create better apps.

AI-powered analysis with editorial review, built from publicly available sources. See methodology.

Marlvel.ai is not affiliated with, endorsed by, or sponsored by ShelbyNEXT | Giving, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Hope this helps & keep building! · Found an error?

What's new in this report

The app shows a minor rating increase, but remains in a zombie state with no technical remediation, leading to a shift in sentiment classification from negative to mixed.

improved

Rating Increase

shifted

Sentiment Classification

shifted

Feature Position Downgrade

Cite this report

Marlvel.ai. “ShelbyNEXT | Giving Intelligence Report.” Updated Jun 1, 2026. https://marlvel.ai/intel-report/finance/shelbynext-giving

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