Report updated Mar 31, 2026
Microsoft 365 Admin
v5.7.2IT administrators and business owners responsible for managing Microsoft 365 or Office 365 enterprise and business subscriptions.
What Is Microsoft 365 Admin?
Launched Dec 12, 2013
Updated Oct 2025
What users think iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
What does it look like?
What are the key features?
Ability to sign in to multiple Microsoft 365 tenants and switch between them seamlessly
Manage user accounts, reset passwords, assign roles, and manage service licenses
Real-time tracking of service health and active incidents across the Microsoft 365 ecosystem
Create new support tickets and track the status of existing requests directly from the app
Critical alerts regarding service health, billing, and message center announcements
Stay updated on upcoming changes and organizational announcements
What do users think? iIndependent intel reports to help builders create better apps or enhance existing ones. Still in beta, accuracy and relevancy get better every day. For informational purposes only.
“Recent user voice shows a mixed sentiment. Users appreciate convenience and portability and ease of use, but report app stability and freezing and performance and sluggishness.”
What Users Love
Saves a lot of trips back to my office to get my PC for simple requests
It's amazing how much of my job I can do from this app while at the beach
Easy to navigate & has helped me legitimize my business
Password reset for a user took less than 20 seconds from sign in
Pain Points
It’s constantly freezing and does not work
The app doesn’t load half the time and when it does it freezes
Worst app ever! If I had to rank the slowest app, this would be at the top
Navigating between screens is excruciatingly slow
Can’t sign in, just opens Msft Authenticator. Switching back shows white screen
Does not allow me to login. Uninstalled, reinstalled, cleared cache, no good
High confidence · 99 reviews available
What are the pros and cons?
Pros
- Deep integration with the Microsoft 365 ecosystem.
- Unique multi-tenant management capability for power users.
- High baseline utility for remote IT management.
Cons
- Severe technical instability and frequent crashes.
- Sluggish performance during navigation.
- Fragile authentication flows causing login loops.
What is the market outlook?
Growth Opportunities
- Capitalize on the lack of high-quality mobile admin tools for competing cloud suites.
- Expand feature set to include more advanced security policy management.
Market Threats
- Competitor tools or third-party management apps gaining traction.
- User churn toward web-based portals if the mobile experience remains unreliable.
What are the key takeaways?
Microsoft 365 Admin is a divisive productivity app that is completely free. With a 4.2/5 rating from 35.6K reviews, it receives mixed feedback from users. Users particularly appreciate convenience and portability, though app stability and freezing remains a common concern.
Best for: IT administrators and business owners responsible for managing Microsoft 365 or Office 365 enterprise and business subscriptions.
How much does it cost?
Model: free
The app acts as a value-add utility for existing enterprise subscribers, focusing on retention and administrative efficiency rather than direct monetization.
iOS Version
5.7.2
Android Version
5.7.1.0
Release Date
Dec 12, 2013
iOS Price
Free
Android Price
Free
Developer
Microsoft Corporation