Aetna
For aetna insurance plan members, including Medicaid and international policyholders, seeking to manage benefits and access care.
Aetna Health
Snapshot
Who is Aetna?
Providing insurance members with 24/7 digital access to health benefits, claims management, and provider networks.
Target audience
Portfolio
Free 5Last updated
Aetna Health
v7.60.0
4mo ago
Publisher DNA
What defines Aetna?
Publisher DNA
Primary focus
Health insurance member portals
Scale
indie
Target audience
Aetna insurance plan members, including Medicaid and international policyholders, seeking to manage benefits and access care.
Signature Patterns
- •Utility-focused apps designed for administrative self-service
- •100% free access model tied to insurance membership
- •Integration of provider search and virtual care access
- •High update frequency to maintain compliance and technical stability
Portfolio momentum
Released 21 updates across 4 apps in the last 6 months, with the flagship title updated within the last 13 days.
Portfolio
What does Aetna ship?
Apps
5 apps analysed
This mobile application gives easy access to popular health care tools
Centralized benefit management reduces support call volume for standard insurance inquiries.
- Concierge-style service responses provide helpful support for Medicare members without requiring high out-of-pocket fees
- Technical issues and system unavailability errors prevent users from logging into their accounts consistently
Apple Wallet ID card integration reduces point-of-care friction
- The mobile application provides a clear and informative interface for managing health benefits and insurance information
- Frequent technical errors and login failures prevent users from accessing essential insurance and benefit information
Manage your health. Submit claims, find health care & view policy information.
Distributed across 3 markets, strongest in Americas.
Based on 2 of 5 apps with localized market data, more coverage rolling in as scans complete · last scanned .
Americas (2)
- United States2 / 2
- Mexico1 / 2
Europe (1)
- Spain2 / 2
Core markets (2/2 apps)
User Sentiment
How do users feel about their apps?
0
Positive apps
0
Neutral / mixed
2
Negative apps
20/100
Avg sentiment score
Unlock the app dragging this portfolio down.
Access the full report for freeRivals
Who does Aetna compete with?
The rivals identified
Nemeses(1)
Both apps serve the same insurance member base, competing for daily engagement through benefit management and provider search tools.
Contenders(9)
Both apps serve as primary digital portals for insurance members to manage benefits, track claims, and access care, creating direct competition for the same health insurance user base.
Both apps function as mandatory digital portals for insurance policyholders to manage benefits and access care, creating direct competition for user retention within the health insurance sector.
Directly competes for the same insurance-member audience with a focus on benefit management and provider access.
GAB Health App targets the same health insurance member demographic as Aetna Health by providing overlapping insurance management features like claims history and provider search.
Both apps serve health insurance members by providing digital ID cards and claims management, creating direct overlap in the insurance benefit management category.
Both apps serve insurance members managing benefits and care access, creating direct competition for the same user base seeking digital-first health administration.
Both applications target health insurance members managing financial benefits, with overlapping functionality for tracking claims and account balances.
Both applications target health insurance members for claim management and provider location, directly competing for the same user base within the health insurance benefits sector.
Both apps serve health insurance members by providing digital access to claims, ID cards, and provider directories, creating direct competition for user attention within the insurance management category.
Same space(22)
CVS Health acts as a pharmacy and clinical hub, competing directly with Aetna's integrated MinuteClinic scheduling and pharmacy management.
Teladoc Health provides virtual care, competing for the same audience seeking remote medical consultations and chronic condition management.
athenaPatient provides a mobile portal for athenahealth users, offering administrative and communication tools similar to Aetna's member portal.
Asure Flex Benefits Mobile manages tax-favored accounts, competing for the same benefit management audience as Aetna.
CommonSpirit Health provides a regional patient portal, competing for the same health management audience as Aetna.
healow acts as a patient-facing portal for eClinicalWorks, competing for the same medical record management audience as Aetna Health.
MyChart serves as the clinical data interface for Epic EHR systems, competing with Aetna for the user's primary health management attention.
Garner Health manages healthcare benefits and provider selection, overlapping with Aetna's insurance-based benefit management features.
Competes directly for the pharmacy benefit management share of the user's health journey.
HPI Health Spending manages FSA and HRA accounts, competing for the same financial benefit management audience as Aetna.
Intermountain Health provides a digital gateway for patient records, competing for the same health-system-specific audience as Aetna.
LBS Health Spending App manages HSA, HRA, and FSA accounts, competing for the same financial benefit management audience as Aetna.
NYU Langone Health provides a system-specific portal for medical records, competing for the same patient-centric audience as Aetna.
One Medical offers a hybrid primary care model, competing for the same health-conscious audience as Aetna through virtual and physical access.
Patient Access connects users to medical services, competing for the same appointment booking and health information audience as Aetna.
Simply Benefits provides a digital portal for group insurance, competing for the same benefit management audience as Aetna.
Sutter Health My Health Online serves as a patient-portal utility, competing for the same user base seeking digital access to medical records.
Trinity Health MyChart provides a medical management interface, competing for the same patient portal audience as Aetna.
VA: Health and Benefits provides government-backed health management, serving as a primary utility for veterans that overlaps with Aetna's insurance-focused audience.
Walgreens serves as a retail pharmacy alternative for Aetna members, competing for the same pharmacy-first user base through 24/7 pharmacy chat.
WPA Health provides insurance policy management, competing for the same insurance-focused audience as Aetna.
A dominant marketplace for provider discovery that competes with Aetna's 'find a doctor' functionality.
New entrants(2)
Health Tracker: Family Records organizes medical data, competing for the same health-tracking audience as Aetna.
An emerging threat in the wellness-tracking space that is rapidly gaining traction with high-frequency updates.
The Analyst's Read
The bottom line on Aetna
Bottom line
Aetna is successfully transitioning from a traditional insurer to a digital-first service provider, leveraging its flagship app to drive member engagement. Their strategy focuses on reducing operational costs by migrating high-volume member tasks like claims tracking and ID card management to mobile.
Frequently asked questions
How many apps does Aetna publish?
What kind of apps does Aetna make?
What is Aetna's top app?
In how many countries are Aetna's apps available?
What fed this analysis
- Apps analyzed:
- 4
- With full intel:
- 0
- With overview:
- 4
- Website scraped:
- yes
- Social presence:
- yes
