eClinicalWorks
For patients of medical practices utilizing the eClinicalWorks EHR system and healthcare professionals managing administrative workflows.
healow
Snapshot
Who is eClinicalWorks?
Providing a digital bridge between patients and their healthcare providers. Facilitating telehealth, record management, and clinical communication.
Target audience
Portfolio
Free 5Last updated
healow
v7.5.3
6mo ago
Publisher DNA
What defines eClinicalWorks?
Publisher DNA
Primary focus
Medical patient portal and clinical workflow tools
Scale
indie
Target audience
Patients of medical practices utilizing the eClinicalWorks EHR system and healthcare professionals managing administrative workflows.
Signature Patterns
- •Direct integration with proprietary EHR backend systems
- •Strictly free-to-use model for patients of participating providers
- •Focus on administrative and clinical utility rather than consumer engagement
- •High reliance on institutional network effects for user acquisition
Portfolio momentum
Released 7 updates across 5 apps in the last 6 months, maintaining consistent development activity for their primary patient-facing tools.
Portfolio
What does eClinicalWorks ship?
Apps
5 apps analysed
Deep EHR integration with eClinicalWorks
- Care Team Connectivity
- Technical Instability & Login Failures
Secure messaging facilitates billable telehealth encounters
- Direct integration with medical records provides convenient access to test results without calling the office
- Application crashes during navigation through content, forcing users to restart the session entirely
- EHR integration functions as a B2B distribution barrier for eClinicalWorks clinics
- Authentication failures prevent users from accessing their personal medical records and patient portals
User Sentiment
How do users feel about their apps?
1
Positive apps
0
Neutral / mixed
2
Negative apps
41/100
Avg sentiment score
Unlock the app dragging this portfolio down.
Access the full report for freeRivals
Who does eClinicalWorks compete with?
The rivals identified
Nemeses(3)
As a direct patient-portal extension for a major EHR system, it mirrors the healow UAE value proposition of direct provider communication and record access at a massive scale.
Both apps function as the primary digital portal for patients to access medical records and provider services within their respective EHR networks. They compete by serving as the mandatory interface for patient-provider communication and appointment management.
With over 3.5 million ratings, this app is the dominant market leader in pregnancy tracking, far exceeding the scale of other niche competitors.
Contenders(7)
Focuses heavily on the secure messaging aspect of the target app's value proposition with a more modern UX.
Both apps serve as digital portals for patient-provider interaction, competing for the same user base seeking virtual care and record management.
A long-standing patient portal competitor that provides a similar suite of record-viewing and messaging tools.
A massive, highly active community-focused platform that serves as the primary alternative for pregnancy tracking.
Both apps function as patient-facing portals for health systems, competing for user engagement in record management, appointment scheduling, and provider communication.
Both applications function as patient-facing portals for specific EHR networks, competing for the same patient demographic requiring mobile access to medical records and provider communication.
A direct competitor in the pregnancy tracking space with a strong focus on user-friendly, mom-centric features.
Same space(21)
Sydney Health acts as a member-exclusive insurance portal, providing administrative features healow lacks for benefit and claim management.
Teladoc Health provides virtual care that competes with healow's telehealth module through hardware-enabled chronic condition management.
Aetna Health provides insurance-linked care access that competes with healow's provider-facing portal for patient attention.
CVS Health offers a high-frequency pharmacy utility that captures patient volume healow misses by lacking retail-clinical integration.
Doctolib functions as a regional appointment booking utility that competes with healow's provider-patient connectivity in the European market.
Doctor On Demand provides 24/7 virtual care that serves as a high-utility alternative to healow's scheduled telehealth visits.
Lilly Health™ offers medication-specific tracking that competes with healow's general health tracking tools for patient adherence.
MyFrimleyHealth Record serves as a closed-system patient portal, mirroring healow's role within a specific healthcare trust.
Specializes in medication adherence, a critical subset of the health management features offered by the target.
mediteo provides medication tracking that serves as a lightweight alternative to healow's health tracking tools.
Users report: MyTherapy serves as a specialized adherence tool that captures chronic condition data, which healow lacks in its core patient-facing portal.
Naturalsoft Patient Portal provides appointment and record management, serving as a direct functional equivalent to healow's portal.
A highly rated peer in the post-pregnancy tracking niche, focusing on the transition from prenatal to newborn care.
NYU Langone Health uses the same MyChart foundation as healow's competitors, highlighting the limitations of legacy EHR portals.
Oscar Health provides a digital-first insurance portal that competes with healow for patient engagement through virtual care.
Rugiet provides specialized telehealth for men's health, offering a focused clinical alternative to healow's generalist platform.
SimplePractice Client Portal provides a centralized telehealth and billing interface that competes with healow's patient portal features.
Sutter Health My Health Online serves as a closed-loop patient portal, mirroring healow's role within a specific provider network.
UMR | Health offers insurance benefit management that competes with healow's role as a primary patient-facing health portal.
petsXL provides a digital health record interface that mirrors healow's patient portal functionality, but for veterinary care.
Dominates the discovery and booking layer of the patient journey, which overlaps with the target's engagement goals.
New entrants(2)
Shows high engagement in the chronic condition management space with frequent updates to its tracking logic.
An emerging threat with high release velocity, focusing on a modern, tech-forward approach to primary care.
The Analyst's Read
The bottom line on eClinicalWorks
Bottom line
eClinicalWorks maintains a stable, utility-first portfolio that serves as a critical extension of their enterprise software. Their success is tied to the continued adoption of their EHR platform by medical practices, making their mobile apps essential infrastructure rather than standalone consumer products.
Frequently asked questions
How many apps does eClinicalWorks publish?
What kind of apps does eClinicalWorks make?
What is eClinicalWorks's top app?
What fed this analysis
- Apps analyzed:
- 5
- With full intel:
- 1
- With overview:
- 5
- Website scraped:
- yes
- Social presence:
- yes
