For patients of medical practices utilizing the eClinicalWorks EHR system and healthcare professionals managing administrative workflows.
Providing a digital bridge between patients and their healthcare providers. Facilitating telehealth, record management, and clinical communication.
Target audience
Portfolio
Free 5Last updated
healow
v7.5.3
3mo ago
Primary focus
Medical patient portal and clinical workflow tools
Scale
indie
Target audience
Patients of medical practices utilizing the eClinicalWorks EHR system and healthcare professionals managing administrative workflows.
Released 7 updates across 5 apps in the last 6 months, maintaining consistent development activity for their primary patient-facing tools.
5 apps analysed
Deep EHR integration with eClinicalWorks
0
Positive apps
0
Neutral / mixed
1
Negative apps
38/100
Avg sentiment score
The dominant enterprise patient portal that matches healow's scale and core utility (messaging, results, scheduling) while serving the largest hospital systems in the US.
Strategic outlook coming soon.
What fed this analysis
A long-standing direct competitor in the EHR-tethered portal space with a massive installed base and consistent update cadence.
A high-velocity direct rival (6 releases in 6 months) that serves the same private-practice market as healow with a more modern UX.
While lab-focused, it competes for the 'test results' use case—the #1 reason patients open healow—with superior data visualization.
An essential adjacent tool that handles the 'pharmacy/cost' phase of the patient journey.
Specializes in the 'medication adherence' niche that healow touches on but does not fully optimize.
The leader in on-demand telehealth, competing with healow's 'Televisit' feature through a dedicated, 24/7 provider network.
Dominates the 'discovery' phase of the patient journey, whereas healow focuses on the 'retention' phase.
Rapidly scaling telehealth-first primary care model that emphasizes long-term patient-doctor relationships over one-off visits.
A rising threat representing the 'vertically integrated' clinic model where the app and the physical clinic are designed together.