High confidence · Latest 100 of 4.8K total reviews analyzed
Upset
Recent user voice shows a upset sentiment. Users appreciate training features and ease of navigation, but report deceptive billing and subscription practices and failure to sync/display registered events.
Rating: 3.4
Reviews: 4.8K
Confidence: high
How did the latest release land?
Overall
3.3/ 5
★★★★★★
(4.8K)Current version
3.5/ 5
+0.2 vs overall
★★★★★★
(1.9K)Main signal post-update: training Features.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Training Features
- “I love the training plans from active. Easy to follow and the audio prompts keep me focused.”
- Ease of Navigation
- “easy to navigate”
Complaint
Common complaints
- Deceptive Billing and Subscription Practices
- “They will AUTOMATICALLY, without having to check any boxes, enroll you into a ‘free’ trial for Active Advantage which auto renews”
- “I have a awful surprise on my charge card today of 99.95$.”
- Failure to Sync/Display Registered Events
- “Doesn't even show you the events you're registered for.”
- “The app doesn't sync to your web account.”
- Technical Instability and Poor UX
- “The app keeps closing every time.”
- “This app’s user interface is so out dated, it feels like it hasn’t been updated since 2008.”