Report updated Apr 17, 2026
ADT (Alder) Home Security
For homeowners and families seeking a unified, professional-grade smart home security and automation solution, specifically those transitioning from Alder services.
ADT (Alder) Home Security is a challenged lifestyle app that is available. With a 4.0/5 rating from 134 reviews, it faces significant user friction. Users particularly appreciate general satisfaction, though authentication and login issues remains a common concern.
What is ADT (Alder) Home Security?
Current Momentum
v7.11 · 7mo ago
MaintenanceADT (Alder) Home Security added signal strength indicators and doorbell chime customization in its last major update, but has since moved to maintenance.
Active Nemesis
Vivint
By Vivint
Other Rivals
7-Day Rank Pulse 🇺🇸
LifestyleNo ranking data
Rating Pulse 🇺🇸
Recent User Mood
What makes this app unique?
What Does It Look Like?
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What Are The Key Features?
Arm or disarm security systems and monitor real-time alarm status from anywhere.
View live camera feeds and access event recordings to monitor premises, family, and pets.
Control connected devices including lights, locks, thermostats, and garage doors from a single interface.
Ability for specific doorbell users to change ringtone settings.
How much does it cost?
- Free app download
- Requires active ADT security service subscription
Monetization is entirely decoupled from the app store, relying on long-term professional monitoring contracts. The app serves as a retention tool rather than a direct revenue generator.
Who Built It?
ADT
Providing professional-grade security and smart home management for residential and business subscribers. Enabling remote monitoring and automation through a unified digital ecosystem.
Portfolio
7
Apps
What other apps does ADT make?
Explore the full ADT report
Portfolio breakdown, audience, momentum, and every app published by ADT.
What do users think recently?
High confidence · Latest 100 of 133 total reviews analyzed · Based on 133 reviews. Signal may be noisy.
How did the latest release land?
What is the recent mood?
Recent user voice shows a frustrated sentiment. Users appreciate general satisfaction, but report authentication and login issues and hardware connectivity.
What Users Love
What Frustrates Users
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for ADT (Alder) Home Security?
How's The Lifestyle Market?
Market outlook for this category
Available very soon
The rivals identified
The outtake for ADT (Alder) Home Security
Strengths to defend, gaps to attack
Core Strengths
- Established ADT brand trust and professional monitoring infrastructure
- Unified control of diverse smart home categories (lights, locks, climate)
- Unique doorbell chime customization for specific hardware users
Critical Frictions
- Critical login/authentication failures preventing user access
- Unstable camera connectivity and QR code registration
- Poor iOS performance (2.0 rating) compared to Android
Growth Levers
- Leverage Google Nest partnership for deeper ecosystem integration
- Introduce AI object detection to match Arlo's competitive edge
- Simplify DIY setup flows to compete with SimpliSafe
Market Threats
- High churn to Vivint due to their superior app stability and hardware synergy
- Loss of tech-savvy users to Abode's HomeKit-enabled ecosystem
- Low-cost disruption from Kangaroo targeting the entry-level market
What are the next best moves?
Fix the 'Login Wall' and username input field bugs.
Authentication issues are the #1 complaint theme and a total blocker for app utility, driving the 'Upset' sentiment.
Stabilize the QR code generation and camera pairing flow.
Hardware connectivity is a high-frequency complaint; failures here render the 'Live Video Monitoring' feature useless.
Audit and resolve iOS-specific performance gaps.
The 2.0 rating on iOS vs 4.19 on Android indicates a platform-specific failure that is damaging the brand on Apple devices.
Feature Gaps vs Competitors
- Vehicle-to-home integration (available in Vivint)
- Industry-leading AI object detection for people/packages (available in Arlo)
- Native Apple HomeKit support (available in Abode)
- No-contract monitoring flexibility (available in SimpliSafe)
Key Takeaways
The ADT (Alder) app is currently failing its most basic requirement: allowing users to log in and see their cameras. While the underlying professional service is respected, the app's technical instability is a major churn vector that threatens the success of the Alder-to-ADT migration.
Where Is It Heading?
Declining
Sentiment is 'Upset' with a declining trend due to critical login failures.
Recent updates focused on stability patches and signal indicators, but haven't yet resolved the core auth issues.