High confidence · Latest 100 of 133 total reviews analyzed · Based on 133 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate general satisfaction, but report authentication and login issues and hardware connectivity.
Rating: 3.1
Reviews: 133
Confidence: high
How did the latest release land?
Overall
4.0/ 5
★★★★★
(134)Current version
2.0/ 5
-2.0 vs overall
★★★★★
(10)Main signal post-update: authentication and Login Issues.
Review themes
Praise
What users love
- General Satisfaction
- “Great service. I've been a customer since 2014.”
- “easy as 123”
Complaint
Common complaints
- Authentication and Login Issues
- “I am unable to login after downloading and creating an account”
- “The app is not allowing me to type in my user name to log in”
- Hardware Connectivity
- “App constantly states that it cannot connect to unit”
- “Camera now won’t connect can’t get it to generate a QR code”