Quo (formerly OpenPhone)

Quo (formerly OpenPhone)

By OpenPhone Technologies

Quo is a business communication platform that consolidates calls, texts, and customer data into a unified interface. Designed to scale with businesses of all sizes, it integrates CRM functionality and AI-driven automation to manage customer relationships.

Overview · Full Intel report in progress

The App DNA

What makes this app unique?

For Businesses ranging from startups to large enterprises seeking to centralize customer communication and support.

What does it look like?

Key features

Shared Inboxesstandard

Provides team visibility into customer interactions through shared communication channels and internal notes.

SONA AIstandard

An integrated AI feature that handles 24/7 call answering and customer inquiries.

Mini CRMstandard

Stores customer information and custom contact properties directly within the communication platform.

Flexible Call Flowsstandard

Allows businesses to configure automated routing to ensure customer calls are handled instantly.

How much does it cost?

subscription

Velocity

Intense developmentShow more...

5 versions in history. Development pace: intense.

See all version history

Who built it?

OpenPhone Technologies

1 app tracked · Business

Explore the full publisher profile

User Sentiment

What do users think recently?

How are ratings & reviews evolving?

App Store
4.44 · 11k
Google Play
4.58 · 8k

Not enough recent reviews to extract reliable themes yet.

Read the full review analysis

Competition

Competitive landscape for Quo (formerly OpenPhone)

How's the Business market?

The rivals identified

The Analyst's Read

Key takeaways for Quo (formerly OpenPhone)

Where is it heading?

Bottom line

While Quo offers a robust suite of communication and CRM tools for scaling businesses, recent user feedback highlights significant concerns regarding billing stability and customer support responsiveness.

Report last updated

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with automated quality gates, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Quo (formerly OpenPhone), its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Cite this report

Marlvel.ai. “Quo (formerly OpenPhone) Intelligence Report.” Updated Apr 16, 2026. https://marlvel.ai/apps/ca-illusive-openphone

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