Report updated May 19, 2026
CTM Phone
For customer support agents and sales teams who use CallTrackingMetrics to manage business communications.
Overview · Full Intel report in progress
CTM Phone is an established business app that is completely free. With a 3.3/5 rating from 16 reviews, it shows polarized user reception.
What is CTM Phone?
Current Momentum
v2.0
- Custom Domain input validation - Improve Call experience - Improve sound ringtone volume - Rearranged phone call buttons and add default expansion setting
Competition
Rivals identification in progress
7-Day Rank Pulse 🇺🇸
BusinessNo ranking data
Rating Pulse 🇺🇸
What makes this app unique?
What Does It Look Like?
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What Are The Key Features?
Enables users to place and receive calls and text messages using their existing CTM tracking numbers.
Provides access to contact details, notes, tags, and recent activity across calls, texts, forms, and website chats.
Allows agents to add notes and tags during active calls to ensure team synchronization within the CTM account.
Delivers alerts for new incoming calls, text messages, and voicemails to keep agents connected.
How much does it cost?
Who Built It?
Enrichment in progress
Publisher profile available very soon
What other apps does CallTrackingMetrics make?
Analysis in progress, available soon
What do users think recently?
Analysis in progress, available soon
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
Analysis in progress, available soon
What is the competitive landscape for CTM Phone?
Where is it available?
Localized markets (1)
How's The Business Market?
How does it evolve in the Business market?
Rank progression
1 active ranking tracked — 30-day window
Strategic analysis coming soon
SWOT, key takeaways & outlook
The outtake for CTM Phone
Key Takeaways
While the app provides essential mobile access to CTM features, recent user feedback highlights significant stability and usability concerns regarding call status management and interface updates.
Where Is It Heading?
Trend analysis
Available very soon