Report updated Jun 10, 2026
ADP My Work
For managers and employees of organizations using ADP payroll and workforce management solutions.
ADP My Work is a struggling business app that is available. With a 4.5/5 rating from 9.6K reviews, it struggles with user retention. Users particularly appreciate facial recognition login provides a convenient alternative to manual password entry for daily users, though persistent white screen of death prevents users from accessing essential time tracking and payroll functions remains a common concern.
What is ADP My Work?
ADP My Work is a workforce management companion app for ADP payroll clients, enabling time tracking and scheduling on iOS and Android.
Employees and managers hire the app to manage labor compliance and payroll data, but the current reliability issues force users to seek alternatives that actually function during critical work hours.
Current Momentum
v5.4 · 1mo ago
Active- Ships minor bug fixes only.
- No significant feature expansion.
Active Nemesis
UKG Pro
By UKG
Other Rivals
7-Day Rank Pulse 🇺🇸
BusinessRating Pulse 🇺🇸
Recent User Mood
What makes this app unique?
What Does It Look Like?
What Are The Key Features?
Employees clock in and out via mobile app, web, or shared kiosk, with data flowing directly to payroll
Managers publish shifts and employees swap or request coverage directly from mobile devices
Facial recognition and finger scanning for clocking in/out to prevent buddy punching
How much does it cost?
- Custom pricing based on business size and module selection
Pricing is B2B-customized and gated behind enterprise contracts, with the app serving as a value-add component for ADP Workforce Manager and payroll clients.
Who Built It?
ADP
Providing enterprise-grade HR, payroll, and mobile banking utilities to streamline workforce management and employee financial wellness.
Portfolio
4
Apps
What other apps does ADP make?
Explore the full ADP report
Portfolio breakdown, audience, momentum, and every app published by ADP.
What do users think recently?
Low confidence · 49 reviews analyzed
How did the latest release land?
What is the recent mood?
Recent user voice shows a upset sentiment. Users appreciate facial recognition login provides a convenient alternative to manual password entry for daily users, but report persistent white screen of death prevents users from accessing essential time tracking and payroll functions.
Limited review volume (49 reviews). Sentiment analysis will deepen as more data lands.
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
What is the competitive landscape for ADP My Work?
Where is it available?
Localized markets (12)
How's The Business Market?
How does it evolve in the Business market?
ADP My Work holds the #112 Free position in the US Business category, but the lack of consistent ranking growth suggests the current technical instability limits organic acquisition.
Rank progression
9 active rankings tracked — 30-day window
The rivals identified
Nemeses(1)
UKG Pro dominates the workforce management space with a massive, highly active user base and a release cadence that dwarfs the target app.
Differentiators
- Maintains a massive ecosystem of 19 releases in six months, signaling superior feature iteration velocity.
- Provides deep enterprise-grade workforce analytics that go beyond the target app's basic scheduling functionality.
- Offers a unified employee experience platform that integrates payroll, HR, and scheduling into one interface.
Head to head
The target app must double down on its 'companion' simplicity to avoid being crushed by UKG's feature-heavy enterprise suite.
Contenders(4)
QuickBooks Workforce is the primary threat for small-to-medium businesses requiring integrated time tracking and payroll.
Differentiators
- Leverages deep integration with the QuickBooks accounting ecosystem to automate payroll processing directly from timecards.
- Includes GPS-based geofencing for clock-ins, providing a level of location verification the target app lacks.
Paychex Flex is a direct competitor in the SMB and mid-market space with a very high user satisfaction rating.
Differentiators
- Provides a simplified, intuitive tax and payroll document access portal that drives high daily retention.
- Offers a more mature mobile notification system for shift changes and payroll alerts than the target.
Paylocity offers a highly rated, feature-rich mobile experience that directly competes for the same workforce management users.
Differentiators
- Features a robust social-style employee engagement feed that encourages daily app usage beyond just timecards.
- Offers integrated expense management tools that provide more utility than the target app's scheduling-only focus.
Workday is a massive enterprise competitor that captures the same workforce management audience with a broader HR suite.
Differentiators
- Integrates complex global HR workflows that allow for seamless transitions between scheduling and payroll tasks.
- Provides a highly customizable mobile dashboard that adapts to specific user roles within large organizations.
Same space(3)
A vertical-specific peer focusing on the restaurant and hospitality industry workforce management.
Differentiators
- Includes industry-specific features like labor cost forecasting based on real-time sales data integration.
- Offers a specialized communication hub for restaurant staff to manage shift trades and availability.
A direct peer in the staff scheduling niche, focusing on simplicity for hourly workforces.
Differentiators
- Focuses on a 'team chat' feature that keeps communication within the scheduling context for employees.
- Provides a simplified drag-and-drop schedule builder that is more intuitive for small business owners.
Adjacent business category focusing on expense and travel management, often used alongside workforce apps.
Differentiators
- Uses advanced OCR technology to automate receipt scanning and expense reporting for mobile users.
- Provides a global travel booking engine that integrates directly into the corporate expense workflow.
Compare ADP My Work against every rival
All rivals in one side-by-side table — identity, store metrics, ratings & sentiment, and strategic intel — plus a head-to-head page for each.
The outtake for ADP My Work
Strengths to defend, gaps to attack
Core Strengths
- Biometric login reduces friction for daily users
- Payroll integration creates high switching costs for enterprise clients
Critical Frictions
- Persistent white-screen lockouts during authentication
- Complex navigation for simple administrative tasks
- 0.7★ rating gap between Android and iOS
Growth Levers
- Expand mobile-first scheduling for SMBs
- Integrate wearable notifications for shift changes
Market Threats
- UKG Pro's 19-release cadence in six months
- QuickBooks Workforce's superior GPS-based geofencing
What are the next best moves?
Rebuild authentication handshake because white-screen lockouts are the #1 complaint → restore daily utility
Sentiment analysis identifies authentication loops and white-screen freezes as the primary barrier to basic app usage.
Trade-off: Pause the UI redesign for time-off requests — reliability is a prerequisite for usability.
Simplify time-off request flow because users report excessive steps → reduce administrative churn
User feedback highlights that routine administrative tasks are currently too complex to execute.
Trade-off: Delay the integration of new payroll reporting features — core task efficiency is the current bottleneck.
A counter-intuitive read
The app's biggest risk is not a lack of features, but that its status as an enterprise 'companion' allows it to persist in a broken state that would kill a consumer-facing app.
Feature Gaps vs Competitors
- GPS-based geofencing (available in QuickBooks Workforce but missing here)
- Unified employee experience platform (available in UKG Pro but missing here)
Key Takeaways
ADP My Work maintains its enterprise footprint through payroll integration, but the persistent authentication failures render the app unusable for many, so the PM must prioritize stability over new features to prevent churn to more reliable competitors.
Where Is It Heading?
Declining
The workforce management market is shifting toward unified employee experience platforms that prioritize reliability and self-service. ADP My Work remains exposed due to its reliance on legacy web-view rendering, which fails to meet the performance standards set by modern competitors.
Persistent authentication failures in the latest release prevent employees from clocking in, which directly erodes the core value proposition of the app.
The lack of meaningful feature updates over the last quarter allows competitors like UKG Pro to widen the gap in enterprise-grade analytics.