ADP My Work is a workforce management companion app for ADP payroll clients, enabling time tracking and scheduling on iOS and Android.
Product velocity
Active
Daily rank 🇺🇸
#93
▲2Business · free
Sentiment
4.5
10k reviews
Nemesis
UKG Pro
The App DNA
What makes this app unique?
Employees and managers hire the app to manage labor compliance and payroll data, but the current reliability issues force users to seek alternatives that actually function during critical work hours.
For Managers and employees of organizations using ADP payroll and workforce management solutions.
What does it look like?
Key features
Employees clock in and out via mobile app, web, or shared kiosk, with data flowing directly to payroll
Managers publish shifts and employees swap or request coverage directly from mobile devices
Facial recognition and finger scanning for clocking in/out to prevent buddy punching
How much does it cost?
Pricing is B2B-customized and gated behind enterprise contracts, with the app serving as a value-add component for ADP Workforce Manager and payroll clients.
Velocity
Active developmentShow more...
5 versions in history. Development pace: active.
Who built it?
ADP
5 apps tracked · Business
myWisely: Mobile Banking
Roll by ADP – Easy Payroll App
myWisely: Mobile Banking
ADP Mobile SolutionsUser Sentiment
What do users think recently?
Recent user voice shows an upset sentiment. Users appreciate facial recognition login provides a convenient alternative to manual password entry for daily users.
How are ratings & reviews evolving?
Weekly average review rating
What users say, by theme
- Facial recognition login provides a convenient alternative to manual password entry for daily users
- Persistent white screen of death prevents users from accessing essential time tracking and payroll functions
49 of 49 recent reviews analyzed · high confidence · Upset overall
Read the full review analysisUnlock 1 user request, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for ADP My Work
How's the Business market?
ADP My Work holds the #112 Free position in the US Business category, but the lack of consistent ranking growth suggests the current technical instability limits organic acquisition.
Read the market outlookThe rivals identified
By UKG INC.
UKG Pro dominates the workforce management space with a massive, highly active user base and a release cadence that dwarfs this app.
- Maintains a massive ecosystem of 19 releases in six months, signaling superior feature iteration velocity.
- Provides deep enterprise-grade workforce analytics that go beyond this app's basic scheduling functionality.
- Offers a unified employee experience platform that integrates payroll, HR, and scheduling into one interface.
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for ADP My Work
Where is it heading?
The workforce management market is shifting toward unified employee experience platforms that prioritize reliability and self-service. ADP My Work remains exposed due to its reliance on legacy web-view rendering, which fails to meet the performance standards set by modern competitors.
- Persistent authentication failures in the latest release prevent employees from clocking in, which directly erodes the core value proposition of the app.
- The lack of meaningful feature updates over the last quarter allows competitors like UKG Pro to widen the gap in enterprise-grade analytics.
The SWOT
- Biometric login reduces friction for daily users
- Payroll integration creates high switching costs for enterprise clients
- Expand mobile-first scheduling for SMBs
- Integrate wearable notifications for shift changes
Next best moves
Rebuild authentication handshake because white-screen lockouts are the #1 complaint → restore daily utility
+ 1 more prioritized moveThe counter-intuitive read
The app's biggest risk is not a lack of features…
Read the full takeFeature gaps
GPS-based geofencing (available in QuickBooks Workforce but missing here) +1
Since the last report: The app's competitive position has declined due to critical technical instability, despite the formalization of its enterprise subscription model and the identification of key feature differentiators.
Bottom line
ADP My Work maintains its enterprise footprint through payroll integration, but the persistent authentication failures render the app unusable for many, so the PM must prioritize stability over new features to prevent churn to more reliable competitors.
Unlock 3 critical frictions, 2 market threats, 1 more prioritized move and the analyst’s take.
Access the full report for freeReport last updated