High confidence · Latest 100 of 156.9K total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate convenience of keyless entry, but report unreliable door unlocking and slow performance and latency.
Rating: 4.8
Reviews: 156.9K
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(157.4K)Current version
4.8/ 5
+0.0 vs overall
★★★★★
(143.9K)Main signal post-update: convenience of Keyless Entry.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Convenience of Keyless Entry
- “Takes the stress out of having to have my key fob with me”
Complaint
Common complaints
- Unreliable Door Unlocking
- “It waves its hands and says it unlocked the door. But no, it did not.”
- “Have to try 5 times before gate opens”
- Slow Performance and Latency
- “Takes 45 seconds to open doors”
- “It takes way too long to unlock over a minute sometimes”
- Frequent Forced Logouts
- “Continually logs me out at the most inconvenient times”
- “Keeps logging me out every time I open the app”