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Docusign - Upload & Sign Docs vs its rivals

Side-by-side comparison against Docusign - Upload & Sign Docs's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

Docusign - Upload & Sign Docs
This App
Adobe Acrobat Reader: Edit PDF
Nemesis
JotForm
Contender
Foxit PDF Editor
Contender
iLovePDF - PDF Editor & Scan
Peer
Microsoft OneDrive
Peer
Documents: File Manager & Docs
Peer
DocHub: Simple PDF Form Editor
New Kid
Core Identity
DeveloperDocusignAdobe Inc.Jotform IncFOXIT SOFTWARE INCORPORATEDiLovePDFMicrosoft CorporationReaddle Technologies LimitedDocHub
CategoryProductivityBusinessBusinessProductivityProductivityProductivityProductivityProductivity
PlatformiOS, AndroidiOSiOS, AndroidiOS, AndroidiOS, AndroidAndroid, iOSAndroid, iOSiOS
Store Metrics
Rating4.9 / 54.7 / 50.0 / 54.5 / 54.8 / 54.7 / 54.8 / 54.8 / 5
Ratings Count810,097614,76904,75448,530485,259614,518308
PriceFreeFreeFreeFreeFreeFreeFreeFree
Release DateNov 1, 2011Oct 17, 2011Feb 28, 2017Mar 19, 2012Sep 20, 2017Dec 13, 2011Apr 1, 2010Jan 15, 2024
Last UpdatedApr 8, 2026Apr 20, 2026Nov 5, 2021Mar 31, 2026Dec 15, 2025May 11, 2026Apr 14, 2026May 4, 2026
Sentiment & Reviews
Sentimentpositivemixed--positivenegativepositive-
Score72/10044/100--85/10025/10078/100-
Praises
  • Simplified document signing process saves significant time for business owners and casual users alike
  • Ease of Use
  • Reliable PDF Utility
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  • Intuitive interface design
  • Convenient file access across multiple devices keeps professional workflows moving for long-term subscribers
  • Ease of Use and Interface
  • Cross-Platform/Device Utility
-
Complaints
  • Account creation and login friction prevent users from accessing basic document signing functionality post-update
  • Predatory Billing & Cancellation
  • Aggressive Upselling
--
  • Feature gating in free tier
  • Forced migration from the standalone scanning app creates friction and reduces document quality for users
  • Broken video playback controls prevent full screen viewing and playback speed adjustments post-update
  • Aggressive Monetization
  • Performance and Stability Issues
-
Requests
  • Improved fillable form functionality to eliminate the need for manual text box creation
---
  • Improved OCR accuracy
  • Simplified navigation to return to the root directory without repetitive back button usage
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Strategic Intel
Strengths
  • ISO 27001 SSAE16 compliance establishes a high-trust barrier for enterprise adoption
  • Unlimited free signing drives massive top-of-funnel acquisition
  • Massive brand authority and 635M+ install base
  • Proprietary Liquid Mode for superior mobile reading
  • Deep integration with Adobe Creative Cloud ecosystem
--
  • Intuitive interface reduces friction for quick tasks
  • Freemium utility-gating drives consistent subscription conversion
  • Cloud integration increases session stickiness
  • Ecosystem network effects driven by deep Windows and Office integration
  • Personal Vault security serves as a high-value differentiator for enterprise users
  • Modern and intuitive UI/UX compared to legacy competitors
  • Advanced AI integration (transcription, smart eraser)
  • Massive social proof with 2.2M+ ratings
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Weaknesses
  • Account creation friction post-update creates a barrier to entry
  • Cancellation flow is frequently cited as intentionally confusing
  • High user resentment regarding 'dark patterns' in billing
  • Aggressive upselling UI that interferes with core utility
  • Perceived app bloat from multi-modal 'Acrobat Studio' features
--
  • OCR accuracy lags behind enterprise-grade rivals
  • Heavy reliance on cloud-processing limits privacy-conscious users
  • Subscription pricing lacks a mid-tier for casual power users
  • 0.1★ rating gap between iOS and Android
  • High-frequency complaints regarding background sync reliability
  • Forced migration from standalone scanning tool creates user friction
  • User friction from aggressive subscription paywalls
  • Performance regressions (crashing, overheating) in recent updates
  • Lack of granular network protocol depth compared to GoodReader
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Pricingfreemiumsubscriptionfreemiumsubscriptionfreemiumfreemiumfreemiumfreemium
MomentumSteadyMaintenanceIntenseIntenseSteadyActiveActiveIntense
Update Cadence5 versions, 2 majors/6mo, ~12d avg4 versions, ~13d avg5 versions5 versions5 versions5 versions, 1 majors/6mo, ~10d avg5 versions, 1 majors/6mo, ~7d avg5 versions

Compare Docusign - Upload & Sign Docs head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Docusign - Upload & Sign Docs, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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