| Core Identity |
| Developer | FedEx | Copart, Inc. | project44, INC | Singapore Post Limited | Posten | FURGONETKA SP Z O O SPOLKA KOMANDYTOWA | Transfix, Inc. | C.H. Robinson Worldwide, Inc. | Veho technologies | FourKites, Inc. |
| Category | Business | Business | Business | Utilities | Utilities | Utilities | Business | Business | Business | Business |
| Platform | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | Android, iOS | iOS, Android | iOS, Android | iOS, Android | iOS, Android |
| Store Metrics |
| Rating | 4.6 / 5 | 4.8 / 5 | 3.2 / 5 | 0.0 / 5 | 3.3 / 5 | 4.0 / 5 | 4.8 / 5 | 4.6 / 5 | 4.8 / 5 | 4.9 / 5 |
| Ratings Count | 393,634 | 27,128 | 76 | 0 | 15 | 3 | 4,615 | 5,775 | 51,960 | 70,245 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Nov 10, 2015 | Jul 29, 2018 | Dec 7, 2018 | May 16, 2013 | May 23, 2024 | Jan 8, 2014 | Nov 25, 2014 | Jul 29, 2016 | Jun 27, 2019 | Oct 19, 2015 |
| Last Updated | May 15, 2026 | Apr 30, 2026 | Mar 25, 2026 | Jan 26, 2026 | May 18, 2026 | May 18, 2026 | Oct 21, 2025 | May 5, 2026 | Apr 16, 2026 | Apr 22, 2026 |
| Sentiment & Reviews |
| Sentiment | terrible | - | - | terrible | terrible | - | mixed | mixed | negative | mixed |
| Score | 25/100 | - | - | 15/100 | 15/100 | - | 65/100 | 65/100 | 25/100 | 55/100 |
| Praises | - Reliable delivery performance and professional driver conduct remain the primary value drivers for satisfied customers
| - | - | - Singpass integration provides a convenient login method for users who successfully authenticate their identity
| - Occasional users report a smooth registration and verification process during initial account setup
| - | - User-friendly interface design simplifies the process of searching and bidding for available freight loads
| | - The core delivery routes provide a straightforward and accessible way for new drivers to earn income
- Warehouse staff interactions are frequently cited as helpful and supportive for drivers on the ground
| - Simple and efficient location tracking functionality provides value for drivers during daily pickup and delivery routes
|
| Complaints | - Frequent application crashes and loading failures prevent users from accessing tracking information after the latest update
- Inaccurate delivery status updates and failed notification systems cause significant frustration for customers awaiting time-sensitive packages
| - | - | - Payment processing failures during GST and bill settlement attempts prevent users from completing essential transactions
| - Mandatory app installation and account creation create significant friction for one-time package retrieval
- Technical failures in the verification code delivery prevent users from accessing their packages
| - | - Inconsistent location tracking performance triggers driver frustration and potential payment disputes post-update
| - Technical bugs during document upload
| - Frequent application crashes and freezing during delivery stops force drivers to restart the entire process
- Excessive battery drain and device overheating occur during active delivery shifts, requiring constant external power
- Declining route pay and lack of compensation for rising fuel costs make the work financially unsustainable
| - Automated tracking triggers and route management errors cause significant frustration for drivers during active delivery shifts
|
| Requests | - Direct access to human customer support representatives to resolve complex delivery errors and package location disputes
| - | - | - Improved user interface design to prevent button overlap and ensure accessibility on various screen sizes
| - | - | - Standardized lumper fee transparency within the app to prevent long wait times at delivery locations
| - | - Drivers request a dedicated phone support line to resolve urgent delivery issues in real time
- Increased flexibility in the proof of delivery process to allow for safer package placement
| - Offline functionality support for routes in areas lacking consistent cellular network coverage
|
| Strategic Intel |
| Strengths | - Delivery Manager service functions as a B2B distribution moat
- Integrated barcode scanning provides faster access to shipment details
| - | - Dock411 facility data integration provides a unique utility layer for drivers
- Free-to-use model removes friction for carrier network onboarding
| - Singpass integration provides secure identity verification
| - Parcel box integration reduces last-mile delivery costs
- Crowd-insight data minimizes collection wait times
- Permission delegation expands user reach
| - | - AI-driven load board increases booking frequency
- Digital document capture accelerates payment cycles
| - Proprietary access to C.H. Robinson freight volume
- Integrated document-to-payment workflow
| - Route preview transparency reduces driver churn
- Specialized e-commerce partnership model differentiates from generalist gig platforms
| - Automated GPS check-ins reduce manual broker communication [B2B partnership]
- Truck-specific navigation provides high-utility retention [Driver retention loop]
|
| Weaknesses | - High-frequency crashes post-update
- Ineffective AI chat support
- 0.7★ Android-iOS rating gap
| - | - 0.28-star rating gap between Android and iOS platforms
- Limited feature set compared to consumer-grade logistics apps
| - 1.56★ Android rating reflects payment failures
- Crashes on notification interaction erode habit
| - 2.66 rating on Android
- High friction for one-time users
- Persistent authentication failures in verification flows
| - | - Inconsistent GPS tracking triggers payment disputes
- High background resource usage drains device battery
| - 0.22 rating gap between iOS and Android
- Manual status update friction
- High dependency on carrier compliance
| - High crash frequency at delivery stops
- Excessive battery consumption during active shifts
- Declining route pay relative to fuel costs
| - Frequent app crashes on launch [Technical instability]
- Phantom stop completions during active shifts [Tracking logic error]
|
| Pricing | free | free | free | free | free | free | free | free | free | free |
| Momentum | Maintenance | Intense | Maintenance | Maintenance | Active | - | Maintenance | Maintenance | Intense | Maintenance |
| Update Cadence | 5 versions, ~30d avg | 5 versions | 2 versions, ~22d avg | 2 versions, ~19d avg | 5 versions, ~13d avg | - | 2 versions, ~4d avg | 2 versions, ~1d avg | 5 versions | 2 versions, ~14d avg |
