High confidence · Latest 100 of 4.5K total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate value of travel deals, but report app stability and performance and forced subscription/paywall.
Rating: 4.7
Reviews: 4.5K
Confidence: high
How did the latest release land?
Overall
4.5/ 5
★★★★★★
(4.5K)Current version
4.7/ 5
+0.2 vs overall
★★★★★★
(3.9K)Main signal post-update: value of Travel Deals.
Review themes
Praise
What users love
- Value of Travel Deals
- “I love how much money I've saved traveling overall by using Going”
- “flying to Hawaii round trip... for $280!”
Complaint
Common complaints
- App Stability and Performance
- “Won't even open.”
- “keeps crashing”
- “app won't work. closes out when I open it”
- Forced Subscription/Paywall
- “forces you to upgrade, but I don't even know what I'm upgrading from”
- “Free membership is useless”
- Poor UX and Navigation
- “opens the app, then you have to log in, then it takes you to the app's home page instead of the deal”