| Core Identity |
| Developer | Google LLC | Microsoft Corporation | Apple | WPS Office Software | Coda Project Inc | Notion Labs, Incorporated | Zoho Corporation | Craft Docs Ltd. |
| Category | Productivity | Productivity | Productivity | - | - | Productivity | Productivity | - |
| Platform | iOS, Android | Android, iOS | iOS | - | - | Android, iOS | iOS, Android | - |
| Store Metrics |
| Rating | 4.8 / 5 | 4.7 / 5 | 4.6 / 5 | - | - | 4.8 / 5 | 2.9 / 5 | - |
| Ratings Count | 3,066,186 | 2,836,204 | 521,748 | - | - | 82,804 | 131 | - |
| Price | Free | Free | Free | - | - | Free | Free | - |
| Release Date | Apr 30, 2014 | Mar 27, 2014 | Apr 1, 2010 | - | - | Sep 14, 2017 | Mar 13, 2014 | - |
| Last Updated | Apr 27, 2026 | May 4, 2026 | Apr 9, 2026 | - | - | May 5, 2026 | Feb 24, 2026 | - |
| Sentiment & Reviews |
| Sentiment | mixed | mixed | negative | - | - | negative | negative | - |
| Score | 55/100 | 45/100 | 35/100 | - | - | 35/100 | 35/100 | - |
| Praises | - Collaborative document editing capabilities provide significant utility for academic and professional project workflows
| - Mobile document editing functionality provides significant utility for academic and professional tasks on the go
- Core document creation and management features remain reliable for long-term users across multiple devices
| - Core writing functionality remains a reliable tool for drafting stories and documents
- Accessible template library supports quick document creation for various personal projects
| - | - | - Relational database structure provides powerful organization for personal and professional knowledge management
| - Simple and clean interface design facilitates quick document creation for casual writing tasks
| - |
| Complaints | - Recent interface changes to formatting tools and navigation menus disrupt established document editing workflows
| - Keyboard input failures following the latest update prevent users from typing or editing documents on mobile
- Data loss and synchronization errors result in the permanent disappearance of hours of user work
| - Recent UI changes hide essential formatting tools behind multiple layers of navigation
- Excessive hardware resource consumption causes overheating and memory leaks on desktop devices
| - | - | - Frequent app crashes and UI freezing during text editing sessions on mobile devices
| - Frequent application crashes and performance instability disrupt document editing sessions post-update
| - |
| Requests | - Implementation of standard paragraph indentation and advanced formatting controls for mobile document creation
| - Restoration of original male and female voices for the read aloud feature to replace mechanical options
| - Integration with external citation and reference management tools like Zotero
| - | - | - Toggle switch to disable or hide AI features from the primary interface
| - Advanced formatting controls like margin adjustment and line spacing are required for professional documents
| - |
| Strategic Intel |
| Strengths | - Ecosystem network effects driven by Workspace integration
- Real-time collaboration architecture eliminates sync conflicts
- Link-based sharing lowers friction for B2B distribution
| - Professional-grade typography and layout engine
- Deep integration with local file systems
- Established brand trust for long-form documentation
| - System-level integration provides superior performance and battery efficiency on Apple hardware
- Distraction-free interface design allows for faster document drafting compared to feature-dense rivals
| - | - | - Relational database engine enables complex knowledge management systems
- Template library lowers barrier to entry for new users
| - Visual automation flow builder for CRM data
- Zia AI assistant increases session utility
- Offline-first editing capability
| - |
| Weaknesses | - 0.7★ Android-iOS rating gap
- Performance regressions post-update
- Missing mobile-specific formatting controls
| - Keyboard input regressions in the latest release
- High barrier to entry for full editing features
- Sync-related data loss reports
| - Premium tier gating creative features frustrates long-term users
- Memory leaks and overheating reported on desktop devices
- UI changes hide essential formatting tools behind multiple navigation layers
| - | - | - Mobile app crashes during long editing sessions
- Forced AI elements disrupt core UI
| - 2.8★ average rating across platforms
- Frequent post-update crashes
- Data loss during copy-paste operations
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| Pricing | freemium | subscription | freemium | - | - | freemium | freemium | - |
| Momentum | Intense | Active | Maintenance | - | - | Active | Steady | - |
| Update Cadence | 5 versions, ~8d avg | 5 versions, 1 majors/6mo, ~10d avg | 5 versions, 3 majors/6mo, ~121d avg | - | - | 5 versions, ~5d avg | 5 versions, 3 majors/6mo, ~25d avg | - |
