High confidence · Latest 100 of 148 total reviews analyzed · Based on 148 reviews. Signal may be noisy.

Upset

Recent user voice shows a upset sentiment. Users appreciate core appliance control functionality provides utility for laundry cycle monitoring when the app connects successfully, but report frequent forced policy updates and account re-logins disrupt daily appliance usage and cause frustration.

Rating: 4.5

Reviews: 148

Confidence: high

How did the latest release land?

Overall
4.4/ 5
(1.5M)
Current version
4.6/ 5
+0.2 vs overall
(210.1K)
Main signal post-update: core appliance control functionality provides utility for laundry cycle monitoring when the app connects successfully.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Core appliance control functionality provides utility for laundry cycle monitoring when the app connects successfully
    • Users find value in checking remaining cycle times without walking to the machine
    • Some users report the app is helpful for managing air conditioner settings
Complaint

Common complaints

  • Frequent forced policy updates and account re-logins disrupt daily appliance usage and cause frustration
    • Users report being unable to control appliances due to constant mandatory terms of service agreements
    • The requirement to frequently re-authenticate prevents reliable access to basic remote features
Request

Most requested

  • Offline or local-only control mode to bypass mandatory cloud connectivity and account-based authentication requirements
    • Users request the ability to control devices on the local network without internet or account login
    • Desire for a simplified interface that does not require constant server communication

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by LG ThinQ, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0