Microsoft 365 Copilot user reviews, decoded

High confidence · Latest 120 of 429 total reviews analyzed

Frustrated

The recent review mood reads frustrated. Users appreciate ai-powered assistance provides helpful information and project development support for professional users and integration with other applications creates a helpful workflow for users who rely on the suite, but report forced unbundling of core office applications creates unnecessary friction and storage bloat for mobile users.

Rating: 4.7

Reviews: 429

Confidence: high

The latest update failed to address the widespread frustration regarding the unbundling of office services, with post-update reviews continuing to highlight file access failures and the desire for a return to the previous all-in-one app experience.

How did the latest release land?

Overall
4.6/ 5
(10.2M)
Current version
4.7/ 5
+0.2 vs overall
(1.3M)
Main signal post-update: aI-powered assistance provides helpful information and project development support for professional users.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Not enough recent reviews to plot a sentiment trend.

How have ratings & review volume moved?

Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.

Review sentiment over time

Vertical markers = app releases. Hover any release for the post-release impact delta.

Review themes

Praise

What users love

  • AI-powered assistance provides helpful information and project development support for professional users
  • Integration with other applications creates a helpful workflow for users who rely on the suite
Complaint

Common complaints

  • Forced unbundling of core office applications creates unnecessary friction and storage bloat for mobile users
Request

Most requested

Full sentiment breakdown

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AI summary. Key signals synthesized from the latest 429 reviews. Updated regularly.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with automated quality gates, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Microsoft 365 Copilot, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0