| Core Identity |
| Developer | Microsoft Corporation | SugarSync, Inc. | Progress Software Corporation | IBM MaaS360 | Infomaniak Network SA | ownCloud GmbH | The Grizzly Labs | BPMobile | SMM service, s.r.o. | FREE AI UTILS COMPANY LIMITED |
| Category | Productivity | Productivity | Business | Business | Productivity | Productivity | Business | Productivity | Business | Productivity |
| Platform | Android, iOS | iOS, Android | iOS | Android, iOS | iOS, Android | iOS | iOS | iOS | iOS | Android, iOS |
| Store Metrics |
| Rating | 4.7 / 5 | 3.2 / 5 | 1.0 / 5 | 1.0 / 5 | 4.9 / 5 | 4.5 / 5 | 4.9 / 5 | 4.7 / 5 | 4.6 / 5 | 5.0 / 5 |
| Ratings Count | 485,259 | 109 | 1 | 1 | 357 | 344 | 12,167 | 24,551 | 26,504 | 1 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Dec 13, 2011 | Feb 12, 2019 | Sep 16, 2025 | Jun 10, 2012 | Feb 20, 2025 | Jun 27, 2019 | Jul 16, 2015 | Feb 7, 2023 | Dec 17, 2020 | Nov 7, 2025 |
| Last Updated | May 11, 2026 | Apr 6, 2022 | Apr 24, 2026 | Apr 9, 2026 | Apr 29, 2026 | May 6, 2026 | May 18, 2026 | May 13, 2026 | Apr 9, 2026 | Apr 8, 2026 |
| Sentiment & Reviews |
| Sentiment | negative | - | terrible | - | - | - | - | positive | terrible | positive |
| Score | 25/100 | - | 10/100 | - | - | - | - | 75/100 | 15/100 | 75/100 |
| Praises | - Convenient file access across multiple devices keeps professional workflows moving for long-term subscribers
| - | - | - | - | - | - | - Document editing and scanning features provide significant time savings for professional business workflows
| - Dynamic and useful interface design provides value for beginners starting their document editing journey
| - Simple and clean document management interface allows users to organize files without unnecessary complexity
|
| Complaints | - Forced migration from the standalone scanning app creates friction and reduces document quality for users
- Broken video playback controls prevent full screen viewing and playback speed adjustments post-update
| - | - Restricted document access prevents clients from viewing their own folders independently within the application
- Upload functionality remains locked behind manual requests rather than allowing user-initiated document submission
| - | - | - | - | - Aggressive subscription prompts and paywalls frustrate users who expect a more accessible free tier
| - Aggressive paywall implementation prevents basic document editing functionality without an immediate subscription commitment
- Critical failure to save document edits results in data loss and user frustration post-update
- Deceptive free trial mechanics lead to unauthorized charges and subscription confusion for new users
| - Intrusive advertising patterns disrupt the user experience and obscure critical navigation elements during document tasks
|
| Requests | - Simplified navigation to return to the root directory without repetitive back button usage
| - | - | - | - | - | - | - | - | - Adjustable text scaling options are needed to improve readability for users with visual impairments
|
| Strategic Intel |
| Strengths | - Ecosystem network effects driven by deep Windows and Office integration
- Personal Vault security serves as a high-value differentiator for enterprise users
| - Platform-agnostic sync avoids ecosystem lock-in
- Granular folder-level control appeals to power users
- Remote wipe capability provides essential security
| - Integrated eIDAS-compliant signature workflow provides a clear compliance moat for legal and financial service providers
| - | - | - Open-source architecture provides superior data sovereignty
- TLS certificate tracking prevents man-in-the-middle attacks
- Multi-account support manages federated deployments
| - | - AI-powered summarization provides a clear utility differentiator
- Mobile-first design reduces friction for quick edits
- Cloud synchronization increases user switching costs
| - Privacy-first local storage architecture reduces enterprise churn
- Apple Pencil integration provides precision for professional annotation
| - Minimalist interface reduces cognitive load
- Offline-first architecture ensures utility in low-connectivity markets
|
| Weaknesses | - 0.1★ rating gap between iOS and Android
- High-frequency complaints regarding background sync reliability
- Forced migration from standalone scanning tool creates user friction
| - 3.16 iOS rating indicates performance friction
- Lack of native document co-authoring
- Pricing tiers lack competitive flexibility
| - 1★ rating baseline on the latest release indicates a failure to meet basic client-side autonomy requirements
| - | - | - Lacks native remote-wipe capabilities for lost devices
- High technical barrier for non-sysadmin users
- No native real-time document collaboration
| - | - Aggressive paywalls trigger negative sentiment
- Intermittent file persistence issues erode trust
- High subscription cost relative to perceived utility
| - Critical save-function failures post-update
- Aggressive paywall gates prevent basic functionality
- High refund-request volume due to deceptive trial mechanics
| - Ad-overlay patterns disrupt navigation
- Lack of direct support for billing disputes
- Performance regressions during app switching
|
| Pricing | freemium | subscription | subscription | free | free | freemium | free | subscription | freemium | freemium |
| Momentum | Active | Zombie | - | - | - | Maintenance | Intense | Steady | Intense | Steady |
| Update Cadence | 5 versions, 1 majors/6mo, ~10d avg | 2 versions, 1 majors/6mo, ~912d avg | - | - | - | 1 versions, 1 majors/6mo | 5 versions | 3 versions, ~27d avg | 5 versions | 5 versions, 1 majors/6mo, ~25d avg |
