MARLVEL

Telehealth by SimplePractice vs its rivals

Side-by-side comparison against Telehealth by SimplePractice's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

Telehealth by SimplePractice
This App
Teladoc Health
Nemesis
One Medical
Contender
Spruce: Medical Communication
Contender
MDLIVE
Contender
VA: Health and Benefits
Peer
Sydney Health
Peer
Doximity
Peer
Zocdoc - Find and book doctors
Peer
Hims: Telehealth for Men
New Kid
Core Identity
DeveloperSimplePractice, LLC.TeladocOne Medical Group, Inc.Spruce HealthMDLIVE, Inc.US Department of Veterans Affairs (VA)Elevance Health, IncDoximityZocdoc IncHims & Hers
CategoryMedicalMedicalMedicalMedicalMedicalMedicalMedicalMedicalMedicalMedical
PlatformiOS, AndroidiOS, AndroidiOS, AndroidiOS, AndroidAndroid, iOSiOS, AndroidAndroid, iOSAndroid, iOSiOS, AndroidiOS, Android
Store Metrics
Rating4.8 / 54.8 / 54.9 / 54.9 / 54.7 / 54.8 / 54.8 / 54.8 / 54.9 / 54.8 / 5
Ratings Count359,956708,90452,71287,96692,470309,476526,190191,451156,00785,157
PriceFreeFreeFreeFreeFreeFreeFreeFreeFreeFree
Release DateMay 24, 2018Jun 11, 2013Sep 27, 2010Feb 26, 2016May 14, 2014Jul 13, 2021Aug 30, 2019Sep 29, 2010Oct 5, 2010Nov 8, 2019
Last UpdatedMay 11, 2026Apr 21, 2026Apr 13, 2026Apr 8, 2026Apr 1, 2026Apr 8, 2026May 18, 2026Apr 17, 2026Apr 14, 2026Apr 14, 2026
Sentiment & Reviews
Sentimentpositivemixed----negative---
Score75/10055/100----25/100---
Praises
  • Convenient telehealth access allows patients to attend therapy sessions from their own homes
  • Virtual medical consultations provide convenient access to care without requiring time off from work
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  • Digital insurance card access provides convenience for users who frequently forget their physical documentation
---
Complaints
  • Forced disconnection occurs when users navigate away from the app to check calendars
  • Technical friction during registration and login flows prevents users from accessing necessary medical services
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  • Persistent login failures and authentication errors prevent users from accessing their account information entirely
---
Requests
  • Background multitasking support allows users to access other apps without closing the session
  • Expanded compatibility with third-party fitness trackers and nutrition logging platforms for health management
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  • Integration with third party fitness trackers to automate wellness activity logging and point collection
---
Strategic Intel
Strengths
  • One-click connection mechanism reduces patient-side technical friction
  • HIPAA-compliant video architecture functions as a B2B distribution barrier
  • 50 million+ visits since 2002 sustain clinical authority
  • B2B insurance-sponsored distribution creates a high barrier to entry
  • Integrated connected-device data centralizes longitudinal health metrics
---
  • Official government-backed status establishes high user trust
  • Biometric sign-in reduces friction for secure account access
  • Centralized benefits tracking creates a high-utility daily habit
  • Digital ID card utility reduces administrative friction at point-of-care
  • HealthKit integration increases session frequency via personal health data aggregation
---
Weaknesses
  • Forced disconnection on screen-switching disrupts clinical workflow
  • Video quality degradation persists in longer sessions
  • 0.39★ Android-iOS rating gap
  • Persistent authentication failures post-merger
  • Keyboard overlay bugs in support chat
---
  • Static feature set lacks rapid iteration
  • No cloud-save functionality for user documents
  • 0.08★ Android-iOS rating gap suggests inconsistent performance
  • Persistent authentication errors block core account access
  • Automated chat assistant forces users to phone support
---
Pricingsubscriptionfreemiumsubscriptionfreemiumfreefreefreefreefreesubscription
MomentumMaintenanceActiveIntenseIntenseIntenseIntenseMaintenanceIntenseIntenseIntense
Update Cadence5 versions, ~59d avg5 versions, ~9d avg5 versions5 versions5 versions5 versions5 versions, ~15d avg5 versions5 versions5 versions

Compare Telehealth by SimplePractice head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Telehealth by SimplePractice, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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