| Core Identity |
| Developer | Charter Communications | DIRECTV, Inc. | Hulu, LLC | Google LLC | CBS Interactive | Peacock TV LLC | IMDb | Crunchyroll, LLC |
| Category | Entertainment | Entertainment | Entertainment | Entertainment | Entertainment | Entertainment | Entertainment | Entertainment |
| Platform | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | Android, iOS | iOS, Android |
| Store Metrics |
| Rating | 4.7 / 5 | 4.6 / 5 | 4.6 / 5 | 3.6 / 5 | 4.6 / 5 | 4.7 / 5 | 4.8 / 5 | 4.8 / 5 |
| Ratings Count | 551,338 | 560,624 | 1,429,426 | 59,002 | 851,539 | 3,329,954 | 545,523 | 1,379,764 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Mar 15, 2011 | Nov 30, 2016 | Jun 29, 2010 | Apr 5, 2017 | Mar 14, 2013 | Jul 14, 2020 | Dec 8, 2009 | Dec 21, 2009 |
| Last Updated | Apr 28, 2026 | Apr 25, 2026 | Apr 6, 2026 | Apr 22, 2026 | Apr 13, 2026 | Apr 13, 2026 | Apr 30, 2026 | Apr 16, 2026 |
| Sentiment & Reviews |
| Sentiment | terrible | terrible | terrible | negative | negative | negative | negative | negative |
| Score | 25/100 | 20/100 | 18/100 | 25/100 | 32/100 | 32/100 | 35/100 | 35/100 |
| Praises | - Curated music channels provide a peaceful and effortless listening experience without interruptions
- Mobile access to television content allows for convenient viewing while traveling
| - Mobile streaming capabilities allow users to watch live television content while away from home
| | - Broad channel variety provides entertainment value for sports fans and general viewers alike
- Cloud DVR functionality allows viewers to record and watch shows on their own schedule
| - Content Library
- User Interface Design
| - Content Library
- Ease of Use
| - Comprehensive media database provides reliable information for actors and movie details
| - Content Library
- Simulcast Availability
|
| Complaints | - Frequent app crashes and long loading times following the latest update
- Restrictive authentication and login loops prevent consistent access to subscribed content
- Inaccessible interface for visually impaired users following the latest accessibility suite update
| - Frequent application crashes and freezing require manual resets or uninstalls following the latest update
| - Excessive Ad Load
- Technical Instability
| - Frequent playback stuttering and screen flickering disrupt the viewing experience post-update
- Rising subscription costs create significant friction for users on fixed or limited incomes
| - Playback Stability & Crashes
- Broken Navigation Features
| - Excessive Advertisements
- Technical Instability
| - Aggressive ad placement triggers accidental redirects to external apps during scrolling
| - Aggressive Monetization
- Technical Bugs and Performance
|
| Requests | - Permanent user-defined settings for favorite channels and caption toggles
- Multi-user profile support to manage personalized watch lists and preferences
| - Granular DVR timer management including specific channel selection and extended recording durations
| - | - Mobile app interface requires a dedicated mute button and a jump to live feature
| - | - | - Subscription option to remove intrusive advertisements and improve the browsing experience
| - |
| Strategic Intel |
| Strengths | - Infrastructure-level integration with regional sports networks provides reliable access to local content
- Lightweight architecture ensures faster channel switching compared to heavier competitor interfaces
| - Sports Central hub increases session frequency via real-time utility
- Modular genre packs lower paid-conversion barriers
- Cloud DVR integration increases long-term switching costs
| - Deep library of next-day network TV and award-winning Originals
- Strong ecosystem integration with Disney+ and ESPN+
- High-value Live TV brand recognition
| - Unlimited DVR storage creates high switching costs
- Multiview interface drives high-value sports engagement
- Six-account household sharing lowers per-user cost barriers
| - Exclusive live sports rights (NFL, UFC, UEFA)
- Integrated SHOWTIME prestige content bundle
- Deep library of legacy procedurals and kids content
| - Exclusive Bravo catalog dominance
- Strong live sports rights (Premier League, NFL)
- High grossing performance (#7 Overall US)
| - Industry-standard database coverage provides high switching costs for power users
- Streaming availability integration drives affiliate traffic via deep links
- STARmeter brand authority reinforces industry-standard status
| - Largest dedicated anime library (2,000+ titles)
- Simulcast advantage (1-hour broadcast window)
- Integrated Game Vault and Manga access
|
| Weaknesses | - Restrictive authentication loops prevent consistent access to subscribed content
- Inaccessible interface for visually impaired users following the latest accessibility update
- Frequent app crashes during active viewing sessions
| - Frequent crashes and freezing post-update
- DVR data loss post-update
- Aggressive ad insertion disrupts viewing
| - Technical instability on TV platforms (freezing/crashing)
- Inefficient ad-insertion logic
- Outdated search and discovery UI
| - Price point of $82.99/month exceeds category median
- Playback stuttering post-update erodes core reliability
- Difficult cancellation flow increases support overhead
| - Frequent playback stability issues and app crashes
- Critical navigation bugs (season switching failure)
- Inconsistent cross-platform sync and login experience
| - High ad frequency on paid tiers
- Persistent technical instability (audio sync/crashes)
- US-only geographic restriction
| - Aggressive ad-placement triggers accidental redirects during scrolling
- Mandatory login requirements for basic features increase user friction
- Technical regressions post-update cause blank screens and loading failures
| - Technical debt leading to frequent crashes and playback issues
- Unreliable account and payment verification systems
- Declining user sentiment due to aggressive paywalling
|
| Pricing | subscription | freemium | subscription | subscription | subscription | subscription | freemium | subscription |
| Momentum | Active | Active | Maintenance | Intense | Maintenance | Maintenance | Active | Maintenance |
| Update Cadence | 5 versions, ~7d avg | 5 versions, 5 majors/6mo, ~12d avg | 3 versions, ~21d avg | 5 versions, ~7d avg | 3 versions, ~19d avg | 4 versions, ~14d avg | 5 versions, ~10d avg | 5 versions, ~6d avg |