High confidence · Latest 100 of 392.7K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate itinerary organization and pro feature value, but report login and authentication issues and email parsing failures.
Rating: 4.8
Reviews: 392.7K
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(393.1K)Current version
4.8/ 5
+0.0 vs overall
★★★★★
(299.6K)Main signal post-update: itinerary Organization.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Itinerary Organization
- “TripIt keeps all my information in one place. It is easy to add plans and keep them sorted by trip.”
- Pro Feature Value
- “The Fare Tracker feature just saved me $800!”
Complaint
Common complaints
- Login and Authentication Issues
- “For the past 2 weeks when I try to sign in it states 'Access Denied' without allowing me to even add my information in.”
- Email Parsing Failures
- “Forwarded emails with flight details and monthly point statements are rejected due to size.”