| Core Identity |
| Developer | Jatisari Inovasi Studio | Haresh Purbiya | Sync.ME LTD | GETVERIFY LDA | Mosaic S.r.l. | Microsoft Corporation | DEEP FLOW SOFTWARE SERVICES |
| Category | Utilities | Utilities | Social Networking | Utilities | Utilities | Productivity | Utilities |
| Platform | Android, iOS | iOS, Android | iOS | iOS, Android | iOS | Android, iOS | iOS, Android |
| Store Metrics |
| Rating | 3.5 / 5 | 4.4 / 5 | 4.4 / 5 | 4.4 / 5 | 4.5 / 5 | 4.8 / 5 | 4.7 / 5 |
| Ratings Count | 3,182 | 22 | 22,111 | 58,475 | 413,212 | 8,912,852 | 642,188 |
| Price | Free | Free | Free | Free | Free | Free | Free |
| Release Date | May 26, 2016 | Mar 19, 2023 | Dec 4, 2009 | Apr 6, 2016 | Sep 8, 2015 | Jan 29, 2015 | Dec 5, 2020 |
| Last Updated | Dec 12, 2025 | Feb 18, 2026 | Apr 17, 2026 | Apr 20, 2026 | Apr 29, 2026 | May 11, 2026 | Apr 16, 2026 |
| Sentiment & Reviews |
| Sentiment | negative | mixed | - | terrible | negative | mixed | mixed |
| Score | 35/100 | 65/100 | - | 15/100 | 25/100 | 35/100 | 55/100 |
| Praises | - Core contact management functionality provides a simple and reliable way to organize personal networks
| - Contact synchronization across multiple devices enables seamless management of family and personal address books
| - | - Core caller identification functionality provides utility for identifying unknown or suspicious incoming phone numbers
| - Automated answer bots provide significant satisfaction by wasting time for telemarketers and scammers
- Effective filtering of spam calls and text messages provides a sense of daily peace
| - Reliable daily utility for work communication and scheduling across multiple platforms
| - Efficiency and Speed
- Storage Recovery
|
| Complaints | - Post-update data synchronization failures cause contacts to disappear or fail to save updates
| - Search functionality fails to return results for existing contacts following the latest update
| - | - Subscription management and cancellation processes are intentionally difficult to navigate within the mobile application
- Premium features fail to unlock or remain gated behind usage limits despite active paid subscriptions
| - Inconsistent call screening performance post-update leaves many users exposed to persistent spam calls
- Deceptive pricing practices and lack of transparent refund policies frustrate long-term subscribers
| - Frequent application crashes and sync failures following the latest update
| - Aggressive Monetization
- Technical Instability
|
| Requests | - Granular control over synchronization settings to prevent unwanted merging of work and personal contacts
| - Transparency regarding contact information changes and version history after device updates
| - | - Simplified privacy controls allow users to remove their personal data from public search results
| - Granular control over blocking specific area codes to improve filtering precision for regional spam
| - Option to revert to classic interface without AI-driven navigation changes
| - |
| Strategic Intel |
| Strengths | - System-level integration with NameDrop and Contact Posters
- Zero-cost, privacy-first architecture
| - Privacy-first local processing moat
- Multi-format export flexibility
- Integrated duplicate merging utility
| - | - Community-sourced spam database functions as a barrier to entry
- High daily active usage driven by core caller ID utility
| - Answer Bots create viral social sharing loops
- Audio fingerprinting provides proactive defense against automated spam
| - Deep Microsoft 365 ecosystem integration [Platform]
- Unified calendar-email workflow [Feature]
| - Top-tier market rankings (#1 Grossing Utility)
- Strong cross-platform presence (824k+ total ratings)
- Unique feature bundling (Compression + Vault + Animations)
|
| Weaknesses | - Post-update data loss reports
- Lack of granular sync control
- Redundant app architecture versus native dialers
| - Broken search functionality in latest update
- Manual-only backup friction
- 0.12 rating gap vs top-tier competitors
| - | - Subscription cancellation flow is intentionally difficult
- Premium entitlement logic fails post-purchase
- 0.42★ rating gap between iOS and Android
| - Premium tier pricing above category median
- Lack of human-led support for technical setup
| - Frequent post-update sync failures [Metric]
- Search functionality failing to index recent content [Metric]
| - High weekly subscription cost ($8.99) causing user resentment
- Frequent crashes during the critical deletion phase
- Significant version lag between iOS and Android
|
| Pricing | free | subscription | freemium | freemium | subscription | freemium | subscription |
| Momentum | Maintenance | Maintenance | Intense | Active | Active | Active | Maintenance |
| Update Cadence | 2 versions, ~124d avg | 5 versions, ~165d avg | 5 versions | 5 versions, 2 majors/6mo, ~9d avg | 5 versions, ~10d avg | 5 versions, 3 majors/6mo, ~9d avg | 4 versions, ~12d avg |
