Report updated Apr 16, 2026

Overview · Full Intel report in progress

Dialpad is an established business app that is free with in-app purchases. With a 4.6/5 rating from 7.8K reviews, it shows polarized user reception.

What is Dialpad?

Dialpad is a unified business communication platform designed to consolidate calls, messaging, and contact management into a single interface. It distinguishes itself through Voice Intelligence™ technology, which provides automated call transcriptions and AI-driven recaps to streamline team workflows.

Current Momentum

v58.0 · 2d ago

Intense

Last updated 2d ago. 5 versions tracked.

Competition

Rivals identification in progress

7-Day Rank Pulse 🇺🇸

Business

No ranking data

Rating Pulse 🇺🇸

What makes this app unique?

What Does It Look Like?

What Are The Key Features?

Voice Intelligence™Standard

Automatically transcribes calls and generates summaries to ensure accurate record-keeping.

Cross-Device ContinuityStandard

Allows users to switch active calls seamlessly between laptops, deskphones, and mobile devices.

Rich Contact ProfilesStandard

Integrates CRM data, shared emails, and calendar events directly into contact views.

Remote CoachingStandard

Enables managers to monitor and coach team calls from a centralized interface regardless of location.

How much does it cost?

Freemium

Who Built It?

Dialpad, Inc. app icon

Dialpad

(1.9K)

Providing unified business communication platforms that integrate voice, messaging, and AI-driven insights for distributed teams. Streamlining professional collaboration through cross-device continuity and CRM-integrated workflows.

Portfolio

2

Apps

Free 1
Productivity100%

Explore the full Dialpad report

Portfolio breakdown, audience, momentum, and every app published by Dialpad.

Go deeper

Analysis in progress, available soon

What do users think recently?

Analysis in progress, available soon

View the full user-sentiment analysis

Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.

Go deeper

Analysis in progress, available soon

What is the competitive landscape for Dialpad?

How's The Business Market?

How does it evolve in the Business market?

Rank progression

8 active rankings tracked — 30-day window

Strategic analysis coming soon

SWOT, key takeaways & outlook

The outtake for Dialpad

Key Takeaways

While Dialpad offers powerful AI-driven communication tools, users frequently report significant navigation issues and functional limitations in the mobile experience.

Where Is It Heading?

Trend analysis

Available very soon

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Dialpad, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Cite this report

Marlvel.ai. “Dialpad Intelligence Report.” Updated Apr 16, 2026. https://marlvel.ai/apps/dialpad

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Data licensed under CC-BY-NC 4.0