High confidence · Latest 71 of 174 total reviews analyzed · Based on 174 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate reliable identity verification functionality provides secure access for office and banking services, but report post-update ui regressions prevent users from interacting with essential login and consent screens and authentication token refresh failures force users to manually restart the application repeatedly.
Rating: 2.4
Reviews: 174
Confidence: high
How did the latest release land?
Overall
3.9/ 5
★★★★★
(7.8K)Current version
2.4/ 5
-1.4 vs overall
★★★★★★
(243)Main signal post-update: post-update UI regressions prevent users from interacting with essential login and consent screens.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Reliable identity verification functionality provides secure access for office and banking services
- “Users report the core security token functionality works as expected for daily office access”
- “The app is described as a dependable tool for managing multiple identity tokens”
Complaint
Common complaints
- Post-update UI regressions prevent users from interacting with essential login and consent screens
- “Users report that consent pop-ups or login buttons are unclickable or obscured by layout issues”
- “The interface fails to scale correctly, rendering the app unusable for daily authentication tasks”
- Authentication token refresh failures force users to manually restart the application repeatedly
- “Users frequently encounter stale codes that do not update without a full app restart”
- “The manual refresh mechanism is described as unresponsive or broken in recent builds”
Request
Most requested
- Apple Watch integration requested to allow for faster authentication without reaching for a phone
- “Users express a desire for wrist-based token generation to improve convenience”
- “The lack of a wearable companion app is cited as a long-standing feature gap”