| Core Identity |
| Developer | Google LLC | Microsoft Corporation | Edison Software Inc. | Proton AG | Readdle Technologies Limited | Yahoo | Microsoft Corporation | Slack Technologies, Inc. |
| Category | Productivity | Productivity | - | - | - | - | Business | Business |
| Platform | Android, iOS | Android, iOS | - | - | - | - | iOS, Android | iOS, Android |
| Store Metrics |
| Rating | 4.7 / 5 | 4.8 / 5 | - | - | - | - | 4.8 / 5 | 4.1 / 5 |
| Ratings Count | 2,403,903 | 8,912,852 | - | - | - | - | 3,356,480 | 45,544 |
| Price | Free | Free | - | - | - | - | Free | Free |
| Release Date | Nov 2, 2011 | Jan 29, 2015 | - | - | - | - | Nov 2, 2016 | Mar 20, 2013 |
| Last Updated | Apr 27, 2026 | May 11, 2026 | - | - | - | - | May 7, 2026 | Apr 29, 2026 |
| Sentiment & Reviews |
| Sentiment | negative | mixed | - | - | - | - | - | mixed |
| Score | 35/100 | 35/100 | - | - | - | - | - | 45/100 |
| Praises | - Centralized email management across multiple accounts provides significant convenience for daily communication workflows
| - Reliable daily utility for work communication and scheduling across multiple platforms
| - | - | - | - | - | - Centralized workspace organization allows teams to manage multiple projects and company channels effectively in one place
|
| Complaints | - Post-update stability regressions cause frequent application crashes and blank screens during standard email navigation
- Aggressive monetization and AI integration clutter the interface and degrade the core email experience
| - Frequent application crashes and sync failures following the latest update
| - | - | - | - | - | - Unreliable push notifications prevent users from receiving critical messages and meeting alerts on mobile devices
|
| Requests | - Granular notification controls for specific in-class activities to reduce unnecessary mobile interruptions
| - Option to revert to classic interface without AI-driven navigation changes
| - | - | - | - | - | - Simplified channel management tools are needed to filter relevant content and hide unnecessary workspace clutter
|
| Strategic Intel |
| Strengths | - Workspace integration creates high switching costs for enterprise users
- 99.9% spam-blocking efficacy sustains enterprise-grade security authority
| - Deep Microsoft 365 ecosystem integration [Platform]
- Unified calendar-email workflow [Feature]
| - | - | - | - | - Deep integration with Microsoft 365 creates high switching costs
- Enterprise-grade security compliance sustains large-scale adoption
- Global infrastructure supports massive user scalability
| - Integration ecosystem embeds platform into existing enterprise tech stacks
- Slack Connect network effects force external partner adoption
- Intuitive interface reduces cognitive load compared to Microsoft Teams
|
| Weaknesses | - Stability regressions in the latest build cause frequent crashes
- Aggressive sponsored content insertion degrades core user experience
| - Frequent post-update sync failures [Metric]
- Search functionality failing to index recent content [Metric]
| - | - | - | - | - High-volume notification culture drives user fatigue
- Feature bloat increases complexity for non-desk workers
- 60-minute meeting limit on free tier restricts utility
| - Unreliable mobile notifications causing critical message loss
- Persistent read-state synchronization bugs across platforms
- Cluttered UI navigation for high-volume channel users
|
| Pricing | freemium | freemium | - | - | - | - | freemium | freemium |
| Momentum | Intense | Active | - | - | - | - | Active | Active |
| Update Cadence | 5 versions, 1 majors/6mo, ~7d avg | 5 versions, 3 majors/6mo, ~9d avg | - | - | - | - | 5 versions, 2 majors/6mo, ~7d avg | 5 versions, ~5d avg |
