Halo ITSM, PSA, CRM is a mobile companion app for Halo Service Solutions' suite of service management platforms. It enables users to manage workflows, monitor team performance, and access customer data while away from their primary desktop environment.
Overview · Full Intel report in progress
The App DNA
What makes this app unique?
For IT service management professionals, support teams, and service desk agents using HaloITSM, HaloPSA, or HaloCRM.
What does it look like?
Key features
Allows users to access assigned tickets and execute actions based on established workflows.
Provides visibility into team structures and access to tickets assigned to team members.
Delivers real-time alerts to keep users updated on service desk activity while on the go.
Enables quick lookup and listing of customer information directly within the mobile interface.
How much does it cost?
Velocity
Who built it?
User Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for Halo ITSM, PSA, CRM
How's the Business market?
The rivals identified
The Analyst's Read
Key takeaways for Halo ITSM, PSA, CRM
Where is it heading?
Bottom line
This app serves as a mobile extension for existing Halo Service Solutions users to maintain operational continuity and ticket management outside the office.
Report last updated