| Core Identity |
| Developer | PT. JCO DONUT & COFFEE | Dunkin North Africa | Fairwave Holdings LLC | PT.Bumi Berkah Boga | Crmb, LLC | PEBLLA, INC | VST | RUSTAM MOTYGULLIN | Bart Jacobs | CRM.COM Ltd |
| Category | Food & Drink | Food & Drink | Food & Drink | Food & Drink | Food & Drink | Food & Drink | Food & Drink | Food & Drink | Food & Drink | Food & Drink |
| Platform | iOS | iOS, Android | iOS, Android | iOS | iOS | iOS, Android | iOS | iOS, Android | iOS | iOS, Android |
| Store Metrics |
| Rating | 0.0 / 5 | 2.9 / 5 | 3.7 / 5 | 4.7 / 5 | 5.0 / 5 | 5.0 / 5 | 2.3 / 5 | 5.0 / 5 | 4.0 / 5 | 4.0 / 5 |
| Ratings Count | 0 | 648 | 3 | 65 | 1 | 1 | 15 | 10 | 1 | 1 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Nov 1, 2021 | Jul 13, 2021 | Feb 10, 2025 | Apr 11, 2019 | May 31, 2023 | Jun 19, 2024 | Apr 1, 2010 | Jul 29, 2018 | Jul 25, 2023 | Dec 10, 2019 |
| Last Updated | Mar 14, 2026 | May 15, 2026 | Apr 4, 2025 | Apr 25, 2026 | Dec 5, 2023 | Mar 18, 2026 | Sep 22, 2018 | Jan 2, 2026 | Jul 25, 2023 | Feb 10, 2026 |
| Sentiment & Reviews |
| Sentiment | - | - | - | mixed | - | - | mixed | - | - | terrible |
| Score | - | - | - | 60/100 | - | - | 45/100 | - | - | 15/100 |
| Praises | - | - | - | - Direct credit card payment support provides a convenient transaction method for local users
- High product quality and frequent promotional offers drive consistent user satisfaction
| - | - | - Intuitive interface design makes complex refractometer data accessible for non-technical coffee professionals
| - | - | - High quality service experiences at specific physical locations keep loyal customers returning despite app issues
|
| Complaints | - | - | - | - Fragmented payment flows requiring external applications create unnecessary friction for the user
- Complex interface design makes locating essential buttons and rules difficult for new users
| - | - | - Aggressive monetization strategy hides core coffee extraction features behind significant additional paywalls
| - | - | - Authentication failures during registration prevent new users from accessing loyalty points and digital offers
- Application instability and frequent crashes disrupt the ordering process for mobile loyalty members
|
| Requests | - | - | - | - | - | - | - Support for hundredth-place precision in dosing scales to improve scientific accuracy for modern brewing
| - | - | - |
| Strategic Intel |
| Strengths | - Unified login system across web and mobile platforms enables seamless omnichannel customer data collection
| - | - Centralized guest behavior data across multiple locations provides B2B value for operators
- Focused loyalty program reduces navigation friction
| - Hyper-localized menu offerings cater to specific Indonesian flavor preferences
- Lightweight app architecture allows for faster order placement than feature-heavy global rivals
| - Minimalist interface reduces cognitive load for quick, no-nonsense ordering [Platform: iOS]
| - Social gallery fosters community-driven brand loyalty
- Boutique menu focus attracts niche tea enthusiasts
| - Technical authority via Gold Cup standard compliance
- Deep integration with VST hardware refractometers
| - Editorial curation of 300 specialty coffee points provides high-intent discovery for urban explorers
| - | - Simplified cashback model provides immediate, easy-to-understand value to casual users
|
| Weaknesses | - Registration-heavy onboarding flow creates friction for new users compared to one-tap reordering competitors
| - | - No integrated delivery service limits utility
- 3.67 rating on iOS indicates early-stage stability issues
- Lacks social or habit-forming engagement features
| - External payment app dependency creates checkout friction
- Complex navigation flow requires excessive clicks for basic actions
- Limited customization logic for sugar and ice levels
| - No cloud-save functionality despite user demand [Platform: iOS]
| - Zero Android rating count signals poor adoption
- No integrated delivery infrastructure
| - Calculation logic errors in the latest release
- Lack of cross-device purchase sync
- Fragmented pay-per-module monetization
| - Static data model requires manual updates, creating a content freshness gap
| - | - Authentication failures during registration block new user onboarding
- Frequent crashes disrupt the wallet access flow
|
| Pricing | free | free | free | free | free | free | freemium | free | free | free |
| Momentum | Maintenance | Intense | Zombie | Maintenance | - | Maintenance | Zombie | Maintenance | - | Maintenance |
| Update Cadence | 1 versions, 1 majors/6mo | 5 versions | 2 versions, ~136d avg | 1 versions | - | 2 versions, ~0d avg | 5 versions | 5 versions, 2 majors/6mo, ~139d avg | - | 2 versions, ~5d avg |
