| Core Identity |
| Developer | Emcan | Nivona Apparate GmbH | CIPTA SOLUSI DATARINDO, PT | Olecsii Chechel | PEBLLA, INC | CRM.COM Ltd | Bart Jacobs | Crmb, LLC | Theodore Hopkins | Brewly |
| Category | Food & Drink | Food & Drink | Food & Drink | Food & Drink | Food & Drink | Food & Drink | Food & Drink | Food & Drink | Utilities | Food & Drink |
| Platform | iOS, Android | iOS, Android | iOS, Android | Android, iOS | iOS, Android | iOS, Android | iOS | iOS | iOS | iOS, Android |
| Store Metrics |
| Rating | 0.0 / 5 | 2.0 / 5 | 0.0 / 5 | 0.0 / 5 | 5.0 / 5 | 4.0 / 5 | 4.0 / 5 | 5.0 / 5 | 0.0 / 5 | 0.0 / 5 |
| Ratings Count | 0 | 8 | 0 | 0 | 1 | 1 | 1 | 1 | 0 | 0 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | Jun 17, 2020 | Sep 26, 2016 | Sep 19, 2018 | Apr 25, 2023 | Jun 19, 2024 | Dec 10, 2019 | Jul 25, 2023 | May 31, 2023 | Apr 8, 2026 | Mar 26, 2026 |
| Last Updated | May 29, 2025 | Feb 20, 2025 | Feb 4, 2025 | Oct 23, 2024 | Mar 18, 2026 | Feb 10, 2026 | Jul 25, 2023 | Dec 5, 2023 | Apr 9, 2026 | May 1, 2026 |
| Sentiment & Reviews |
| Sentiment | - | - | negative | - | - | terrible | - | - | - | - |
| Score | - | - | 25/100 | - | - | 15/100 | - | - | - | - |
| Praises | - | - | - Instant discount benefits provided through the membership program drive value for frequent visitors
| - | - | - High quality service experiences at specific physical locations keep loyal customers returning despite app issues
| - | - | - | - |
| Complaints | - | - | - Payment and checkout failures prevent successful transactions following the latest update
- Account activation and login issues block access to membership features for many users
| - | - | - Authentication failures during registration prevent new users from accessing loyalty points and digital offers
- Application instability and frequent crashes disrupt the ordering process for mobile loyalty members
| - | - | - | - |
| Requests | - | - | - Improved digital infrastructure to match the service quality of competing coffee brands
| - | - | - | - | - | - | - |
| Strategic Intel |
| Strengths | - Lightweight loyalty interface reduces user friction for casual coffee drinkers
| - | - Pre-paid balance locks capital into the brand ecosystem, increasing visit frequency and average transaction value.
| - Gamified Art Coin deposit system incentivizes repeat store visits
- 1% to 5% cashback structure provides immediate value for price-sensitive users
| - Social gallery fosters community-driven brand loyalty
- Boutique menu focus attracts niche tea enthusiasts
| - Simplified cashback model provides immediate, easy-to-understand value to casual users
| - | - Minimalist interface reduces cognitive load for quick, no-nonsense ordering [Platform: iOS]
| - Specialized technical parameter tracking for roasting
- Focused interface for data-driven hobbyists
- Zero-friction entry via free model
| - Subscription model provides predictable recurring revenue
- Gamified loyalty tiers encourage long-term user retention
|
| Weaknesses | - Zero in-app monetization limits funding for feature expansion
| - | - Critical payment and checkout failures post-update block core revenue-generating flows.
- Account activation and OTP verification blocks prevent new user onboarding.
| - 0-rating baseline across platforms indicates low user adoption
- No order-ahead functionality forces users to wait in line
| - Zero Android rating count signals poor adoption
- No integrated delivery infrastructure
| - Authentication failures during registration block new user onboarding
- Frequent crashes disrupt the wallet access flow
| - | - No cloud-save functionality despite user demand [Platform: iOS]
| - No community feedback loops
- Manual data entry requirement
- Lack of automated timing or sensor integration
| - No mobile order-ahead capability
- Manual redemption process creates barista friction
|
| Pricing | free | free | free | free | free | free | free | free | free | subscription |
| Momentum | Zombie | Zombie | Maintenance | Zombie | Maintenance | Maintenance | - | - | Maintenance | Maintenance |
| Update Cadence | 2 versions, 1 majors/6mo, ~354d avg | 5 versions | 2 versions, ~398d avg | 5 versions, 2 majors/6mo, ~137d avg | 2 versions, ~0d avg | 2 versions, ~5d avg | - | - | 1 versions | 2 versions, ~10d avg |
