KNOW Mobile is a productivity application for hotel managers and supervisors, providing a consolidated mobile view for operational data and glitch management on iOS and Android.
The App DNA
What makes this app unique?
The platform removes the friction of manual task entry and fragmented communication by centralizing job execution and guest-service workflows into a single mobile interface.
For Hotel managers, supervisors, and operational staff.
What does it look like?
Key features
Consolidated management view across multiple hotel locations, enabling enterprise-level oversight.
Direct entry of maintenance tasks with photo attachments for staff execution.
How much does it cost?
B2B enterprise model requiring direct sales engagement and custom demo requests.
Velocity
Maintenance developmentShow more...
5 versions in history. Development pace: maintenance.
Who built it?
Knowcross
5 apps tracked · Productivity
KNOW HK
KNOW INS
KNOW Maintenance
KNOW TenantUser Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for KNOW Mobile
How's the Productivity market?
KNOW Mobile operates as a specialized B2B productivity tool for the hospitality sector, contrasting with consumer-grade list apps that lack industry-specific glitch management workflows.
Read the market outlookThe rivals identified
By Diego de Paz Sierra
List ◎ competes by offering a highly polished, consumer-grade list management experience that captures the same productivity-focused user base looking for streamlined task execution.
- Offers robust iCloud sync capabilities that ensure seamless data availability across all Apple ecosystem devices
- Provides a highly intuitive list reuse feature that significantly reduces manual entry time for recurring tasks
- Leverages a massive user base and high rating count to establish strong social proof in productivity
FOCUS by Reynolds and ReynoldsContender
Teamwork.comContender
Legend (Moo.do)Contender
Chillio Cleaning AppContenderUnlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for KNOW Mobile
Where is it heading?
The hospitality productivity market is consolidating around platforms that offer automated workflow dispatching and real-time financial forecasting. KNOW Mobile's reliance on manual entry and its stagnant release cadence leave it exposed to churn, as hotel managers increasingly prioritize efficiency-focused tools over simple task-tracking apps.
- The 211-day update gap signals a maintenance-only posture, which leaves the platform vulnerable to agile competitors with faster iteration cycles.
- The 2.75-star iOS rating indicates unresolved technical regressions that erode trust among managers using Apple hardware in high-stakes operational environments.
The SWOT
- Multi-property dashboard enables enterprise-level operational oversight.
- Direct photo attachment features streamline maintenance task execution.
- Localized feature expansion for international operational staff.
- Integration of automated guest-request routing to reduce manual dispatch.
Next best moves
Audit iOS performance because the 2.75-star rating indicates critical stability gaps → reduce churn
+ 1 more prioritized moveThe counter-intuitive read
The lack of updates is not just a maintenance issue…
Read the full takeFeature gaps
AI-driven project wizards (available in Teamwork.com but absent here) +1
Since the last report: The product management strategy has pivoted from a focus on offline-first job entry to automated dispatch logic, reflecting a shift in competitive benchmarking against enterprise-level project management tools.
Bottom line
Addressing the iOS stability gap is the priority, as the current rating disparity undermines the professional utility of the platform. Stabilizing the core experience will protect the existing enterprise user base while the team evaluates automated dispatching to counter agile competitors.
Unlock 2 critical frictions, 2 market threats, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is KNOW Mobile suitable for small hotel operations?
How does KNOW Mobile compare to general list apps?
Are there any known issues with the app?
What are some alternatives to KNOW Mobile?
Sources
- [1] Play Store listing, source
Report last updated