KNOW Mobile is a productivity app for hotel managers and staff that provides real-time operational data, task entry, and multi-property management on iOS and Android.
Product velocity
Maintenance
Daily rank 🇺🇸
—
Productivity
Sentiment
4.9
141 reviews
Nemesis
List ◎
The App DNA
What makes this app unique?
Hotel staff hire KNOW Mobile to track maintenance tasks and guest glitches in real-time, replacing paper-based reporting with a centralized digital log.
For Hotel managers, supervisors, and operational staff.
What does it look like?
Key features
Consolidated management view across multiple hotel locations, enabling enterprise-level oversight.
Direct entry of maintenance tasks with photo attachments for staff execution.
How much does it cost?
B2B enterprise model requiring direct sales engagement and custom demo requests.
Velocity
Maintenance developmentShow more...
5 versions in history. Development pace: maintenance.
Who built it?
Knowcross
5 apps tracked · Productivity
KNOW HK
KNOW INS
KNOW Maintenance
KNOW TenantUser Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for KNOW Mobile
How's the Productivity market?
KNOW Mobile operates in the B2B productivity space, currently holding a 2.75-star rating on iOS and a 5-star rating on Android across 141 total ratings. The significant rating gap between platforms suggests that the iOS build suffers from specific regressions or UX friction that the Android version avoids.
Read the market outlookThe rivals identified
By Diego de Paz Sierra
List ◎ competes by offering a highly polished, consumer-grade list management experience that captures the same productivity-focused user base looking for streamlined task execution.
- Offers robust iCloud sync capabilities that ensure seamless data availability across all Apple ecosystem devices
- Provides a highly intuitive list reuse feature that significantly reduces manual entry time for recurring tasks
- Leverages a massive user base and high rating count to establish strong social proof in productivity
FOCUS by Reynolds and ReynoldsContender
Teamwork.comContender
Legend (Moo.do)Contender
Chillio Cleaning AppContenderUnlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for KNOW Mobile
Where is it heading?
The hotel productivity market is shifting toward high-frequency, mobile-first experiences that prioritize speed and offline reliability. KNOW Mobile's current maintenance-mode posture leaves it exposed to agile competitors, so the PM must pivot to a regular update cadence to avoid losing the enterprise-client base to modern alternatives.
- The 306-day update gap suggests a lack of active investment, which compounds the 2.75-star iOS rating drag on user retention.
- Consumer-grade rivals with high-frequency update cadences are siphoning the productivity expectations of hotel staff, making KNOW Mobile's static feature set appear obsolete.
The SWOT
- Multi-property management console enables enterprise-level oversight
- Specialized glitch-entry workflows integrate into hotel operational systems
- Wearable integration for hands-free task management
- Offline-first mode for low-connectivity hotel areas
Next best moves
Audit iOS UI/UX because the 2.75-star rating indicates high churn risk → stabilize retention
+ 1 more prioritized moveThe counter-intuitive read
The app's maintenance-mode status is a strategic liability…
Read the full takeFeature gaps
Offline-first task synchronization (available in List ◎ but missing here) +1
Since the last report: The product development cadence has slowed significantly, prompting a shift in focus from UI aesthetics to offline reliability and platform-specific stability.
Bottom line
KNOW Mobile provides essential hotel-specific operational workflows, but its 306-day update gap and low iOS rating threaten its enterprise standing, so the PM must prioritize platform stability over new features to prevent churn to consumer-grade alternatives.
Unlock 3 critical frictions, 2 market threats, 1 more prioritized move and the analyst’s take.
Access the full report for freeSources
Report last updated