Low confidence · 49 reviews analyzed

Thrilled

Recent user voice shows a thrilled sentiment. Users appreciate highly skilled technical support agents provide patient and effective assistance for complex device issues and real time screen sharing capabilities allow technicians to resolve device problems with high efficiency, but report potential security risks arise from interactions with individuals posing as support staff to solicit information.

Rating: 4.6

Reviews: 49

Confidence: low

How did the latest release land?

Overall
4.6/ 5
(9.1K)
Current version
4.5/ 5
-0.1 vs overall
(3.7K)
Main signal post-update: potential security risks arise from interactions with individuals posing as support staff to solicit information.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Limited review volume (49 reviews). Sentiment analysis will deepen as more data lands.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by LogMeIn Rescue Customer, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0