My Verizon For Business is a centralized utility application designed for SMB owners to manage their Verizon wireless and internet services. It serves as a retention tool by providing self-service options for billing, device management, and hardware upgrades. While it features strong differentiators like One Talk integration and AI-driven recommendations, it is currently facing a decline in user sentiment due to technical bugs and billing transparency issues.
Product velocity
Unknown
Daily rank 🇺🇸
#165
▲13Business · free
Sentiment
4.6
152k reviews
Nemesis
T-Mobile for Business
The App DNA
What makes this app unique?
For Small and medium-sized business owners and managers who need to manage their Verizon wireless and internet services on the go.
What does it look like?
Key features
Centralized portal to manage business devices, equipment, and service lines
Review and pay business account bills directly through the app
Access to One Talk voice and collaboration features for business communication
Real-time tracking for orders and customizable account notifications
AI-driven suggestions for plans, devices, and accessories tailored to business needs
Streamlined process to upgrade business hardware and accessories
How much does it cost?
The app serves as a retention and self-service tool for existing business subscribers, reducing support overhead rather than acting as a direct revenue generator.
Velocity
Who built it?
Verizon Wireless
13+ apps tracked · Business
Verizon Home
Verizon Cloud
Verizon Content-Transfer
Verizon Call Filter
Verizon Family
GizmoHub
Verizon Protect
Verizon Family Companion
Verizon One Talk
Verizon Visa® Card
Verizon Push to Talk Plus
Verizon Care SmartUser Sentiment
What do users think recently?
Fresh user feedback skews frustrated. Users appreciate account management and service reliability, but report customer service & billing issues.
How are ratings & reviews evolving?
What users say, by theme
- Account Management
- Service Reliability
Unlock 1 more frustration theme, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for My Verizon For Business
How's the Business market?
The rivals identified
By T-Mobile USA
Direct carrier rival providing identical SMB account management, billing, and device control features.
Google Fi WirelessContender
UScellular™ – My AccountContenderSSpectrum BusinessContenderCCox Business MyAccountContenderUnlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for My Verizon For Business
Where is it heading?
The SWOT
- Large established user base (132k+ ratings)
- Unique One Talk voice/collaboration integration
- AI-powered hardware and plan recommendations
- Comprehensive end-to-end device lifecycle management
- Integrate Apple Pay/Google Pay to streamline the payment UX
- Deploy AI assistants to handle common billing inquiries in-app
- Improve UI for One Talk to compete with digital-first VOIP apps
- Leverage real-time notifications for proactive billing alerts
Unlock 4 critical frictions, 4 market threats and the analyst’s take.
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