Verizon Wireless
For verizon wireless and home internet subscribers, including individual consumers and small business owners seeking account and device management.
My Verizon
Snapshot
Who is Verizon Wireless?
Providing Verizon customers with integrated self-service tools, security features, and account management to streamline their connectivity experience.
Target audience
Portfolio
Free 24Last updated
My Verizon
v21.7.0
5mo ago
Publisher DNA
What defines Verizon Wireless?
Publisher DNA
Primary focus
Carrier-integrated utilities and business management tools
Scale
studio
Target audience
Verizon wireless and home internet subscribers, including individual consumers and small business owners seeking account and device management.
Portfolio momentum
Released 69 updates across 17 active apps in the last 6 months, maintaining a high frequency of maintenance for core utilities.
Portfolio
What does Verizon Wireless ship?
Apps
24 apps analysed
Extend your Business Digital presence anywhere on your mobile or tablet device
Administrative call-flow controls reduce enterprise support overhead
- Core business communication functionality provides essential remote access for small business owners
- Frequent application crashes and authentication failures prevent reliable access to business phone lines
Personalized dashboard surfaces cross-sell opportunities
- Simple and efficient bill payment functionality provides a reliable user experience for long-term customers
- Persistent login failures and account linking errors prevent users from accessing basic account management tools
Unique One Talk voice/collaboration integration
- Account Management
- Customer Service & Billing Issues
Single-market publisher, every app ships only to United States.
Based on 4 of 24 apps with localized market data, more coverage rolling in as scans complete · last scanned .
Americas (1)
- United States4 / 4
Core markets (4/4 apps)
User Sentiment
How do users feel about their apps?
0
Positive apps
1
Neutral / mixed
3
Negative apps
28/100
Avg sentiment score
Unlock the app dragging this portfolio down.
Access the full report for freeRivals
Who does Verizon Wireless compete with?
The rivals identified
Nemeses(4)
The direct carrier-level equivalent for AT&T customers, offering identical spam blocking and identity protection features.
Both apps serve as the primary account management interface for mobile and home internet subscribers, competing for users who prioritize centralized billing and service control.
GoTo dominates the business voice niche with massive scale and a high-frequency release cadence that dwarfs the target app's update cycle.
Directly competes for ecosystem lock-in and 0% hardware financing for mobile devices via Apple Card.
Contenders(14)
8x8 provides a direct, feature-rich alternative specifically focused on enterprise-grade cloud telephony.
High-volume credit management app with aggressive cashback rewards on dining and groceries.
Both apps function as the primary digital hub for telecom account management, billing, and support, forcing users to choose between platforms for their service oversight.
Both apps function as primary digital portals for telecom subscribers to manage billing, plan adjustments, and usage tracking within their respective carrier networks. They compete directly for the same user behavior: offloading support interactions from physical stores and phone lines to mobile self-service.
Competes on high-percentage cashback rewards and user-friendly mobile account management.
Both apps function as centralized hubs for managing mobile and broadband accounts, directly competing for the same telecom user base.
Both apps function as centralized account management hubs for telecom customers, allowing users to monitor usage, manage plans, and handle billing directly from mobile devices.
Teams is a massive competitive threat due to its deep integration into the enterprise productivity stack.
Both apps function as the primary digital interface for telecommunications subscribers to manage billing, data usage, and service plans, creating direct competition for user time and support engagement.
Both apps function as self-service portals for telecom account management, forcing users to navigate identical authentication friction points while managing billing and plan replenishment. They compete for the same user base seeking to resolve account issues without contacting support.
Direct wireless competitor for SMBs in specific US regions with full account management capabilities.
Both apps function as primary account management hubs for wireless customers, competing directly for user attention within the telecom utility category.
Both apps function as digital hubs for telecom account management, competing for the same customer base seeking self-service tools for wireless connectivity and billing.
Zoom has successfully pivoted from video meetings to a full-stack business communication suite.
Same space(14)
Serves as a utility account management tool for residential and business energy customers, offering features like outage reporting and bill forecasting.
Cisco's enterprise-grade communication tool that competes on security and reliability.
Offers utility account management for energy services, representing the broader category of essential service portals that compete for user attention on the same device.
Provides credit monitoring and card recommendations to the same demographic of credit-active users.
Dialpad competes directly in the AI-powered business communications space with a focus on modern UX.
Functions as a utility account management portal for energy customers, mirroring the self-service billing and usage tracking features found in My Verizon.
Offers utility account management for energy services, focusing on bill payment and usage tracking similar to the core functionality of My Verizon.
Targets the small business and solopreneur segment with a streamlined, easy-to-use mobile interface.
Provides a centralized subscriber portal for regional ISPs, offering a lightweight alternative to the complex account management tools found in My Verizon.
Provides utility account management, including biometric login and outage reporting, which parallels the account-centric utility of My Verizon.
Acts as a dedicated utility portal for gas customers, providing a similar self-service billing model to My Verizon while suffering from comparable technical stability issues.
Provides a specialized billing portal for telecom and utility customers, focusing on account management and usage statistics.
A legacy player in the space that maintains a strong, stable presence in the business voice market.
Offers third-party guidance on network coverage and device compatibility, acting as an informational supplement to the official Verizon app.
New entrants(1)
Rapidly gaining traction by modernizing the business phone experience for startups and SMBs.
Frequently asked questions
How many apps does Verizon Wireless publish?
What kind of apps does Verizon Wireless make?
What is Verizon Wireless's top app?
In how many countries are Verizon Wireless's apps available?
What fed this analysis
- Apps analyzed:
- 24
- With full intel:
- 4
- With overview:
- 24
- Website scraped:
- yes
- Social presence:
- yes
